Hanania Automotive Group

The worst experience with service. If I could give no stars I would. I arrive as a first appointment and am told it will take 1.5 hours for an oil change. They can drop me off at work- not pick up They recommended air cabin filter replacement for $200 when I just replaced it two days ago So do you think I trust the other recommendations- no. 45 minutes before “the recommended services” I go outside to walk around and I’m advised I can’t walk in the parking lot as it’s “not safe” and an employee only area- by “Joe” No signs posted (see below) Oh wait there is more- they charged me for rotating tires but didn’t rotate them. I had to call that out to have them correct the bill. Mind blown GM should address these concerns Highly do not recommend Nathan was kind-

I can’t say enough good things about my experience with Dylan, Martin, and Jordan! I had been waiting for months for the exact car I wanted to come in, and the moment it hit the ground, Dylan reached out to me. He stayed on top of everything and made the entire process so easy and enjoyable. Dylan, Martin, and Jordan truly worked together as a team to make sure I got a deal I was happy with, a great interest rate, and an overall experience that exceeded my expectations. Everyone was professional, honest, responsive, and genuinely went above and beyond to make the process smooth. Buying a car can sometimes be stressful, but this team made it feel effortless. Dylan in sales, Martin in management, and Jordan in finance—thank you all for making this such an incredible experience! I absolutely love my new car and couldn’t be happier with my purchase. I highly recommend this team to anyone looking for a dealership that truly values its customers! 🚗🙌

I recently purchased my 2026 Infiniti QX60 in March 2026, and I want to share my post-purchase ownership experience because I believe honest feedback helps brands continue to improve. When purchasing my vehicle, I chose Infiniti because of the brand’s reputation for luxury, quality, and reliability. I was excited to begin my ownership experience and expected the level of craftsmanship associated with a new luxury vehicle. Within the first month of ownership, I experienced an issue with the Infiniti touchscreen system. I was thankful that the dealership addressed the concern and the issue was successfully resolved. However, during my 5,000-mile service appointment, less than five months after purchasing the vehicle, I was informed that the wheel hub and bearing assembly required replacement. While I appreciate that the repair is being handled under warranty, I was disappointed and concerned that a major component would require replacement so early in the life of a brand-new vehicle. I understand that mechanical issues can occur, and I appreciate the service team’s efforts to address the repairs. My concern is not simply about the repair itself, but about the overall ownership experience and the expectations that come with investing in a new luxury vehicle. I hope Infiniti continues to listen to customers and evaluate ways to support owners who experience significant concerns early in their ownership journey. I remain hopeful that this repair will resolve the issue and that my future experience with Infiniti reflects the quality and confidence that led me to choose the brand. I appreciate the opportunity to share my experience and look forward to continued improvement and customer care.

Went back again for an upgrade and Anthony at the dealership was 10000/10 amazing! Him and the whole team worked hard and helped close a deal that I am over the moon happy with! And a special thank you to Jack who helped as well make everything possible for me. Absolutely in love with my new ride and would recommend this dealership to anybody.