RestaurantJacksonville Beach 4.6 (893)
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Restaurant in Jacksonville Beach, FL
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Claim this listing4.6 on Google from 893 reviews · Read on Google
Recent Google reviews
This is my second time coming here and my sandwich was awesome! The first time I got a chicken ranch snack wrap that tasted exactly like the OG McDonald's snack wrap. The service is quick and they have a cute section in the corner with a TV and lots of DVDs to choose from. Their sweet tea is good and there's plenty of indoor seating. Definitely try their corn nuggets instead of fries!
Came here to eat after having a sunrise walk at the beach. So was there around 8am or so. The exterior isn't as nice as the interior. The outside garbage can was full first thing in the morning. I threw something away when I arrived. You order at the counter, but it would be helpful to have menus in another location so that if you are waiting to order you can easily get to them without bothering the people ordering. There were only two of us whenI got there & I was 2nd in line. I did use the restroom right after I ordered knowing I would have time before my food arrived. It was nice and clean. I'm not sure what the guy in front of me ordered , but it took quite a while to get my bacon, egg & cheese biscuit with a side of fruit. He received his first which makes sense. My eggs were cold plus scrambled which didn't make sense to me because it falls out as you are talking a bite. Not a lot of cheese, but I didn't really mind. It was real cheddar, not the imitation kind you get at some places. The bacon was a bit over cooked and the biscuit was not evenly sliced. I chose the fruit over the plantains as my side because when I asked the cashier what the fruit was she said grapes and pineapple. Who doesn't love fresh pineapple. She was very pleasant and helpful. I saw that they had a honey butter chicken biscuit after I had already placed my order. After I had eaten the top half of my biscuit as well as the eggs and bacon I wanted something to put on the other half. I went in to get some of the honey butter. What I got was a small cup of melted butter, and I couldn't taste any honey at all. I read a review for a guy who had gotten the honey butter, chicken biscuit, and his review matches my experience. Not sure why they aren't actually using honey butter for this menu item. The cashier was very friendly and looked to be high school age. So did the two guys working in the back. It seemed like they were doing more talking than preparing food, which is why I think of mine took so long and was cold. By the time I got it. When I had gone in to get the honey butter, I'm not sure if it was the owner who had arrived, but there was now an adult on the scene. I did mention to her about the cold eggs telling her I just didn't want her to read about it in my Google review. She apologized. I chose to sit outside since it was actually a little cooler that day, and they air conditioning was a bit too much for me inside. I will say that I tend to run cold so not complaining about the temperature. I'm sure it was perfect for everyone else. However, there wasn't much space for me to throw away my my garbage after I was done eating because as I mentioned before, it was already full when I arrived. I doubt I will ever return.
A little diner with the best sandwiches and wraps at the beach! The items are made fresh when you order and special changes are no problem. Highly recommend the Mary Jane or the Peruvian in a wrap or sandwich. I go for the wrap when I want to cutback but the bread on the sandwich is sooo good! Prices are reasonable and refills are free. Enjoy this great place when at the beach!! You cannot go wrong!
This was my first impression of Grom, I heard great things about it so I made an online order and called to see when it would be ready, she said 15 minutes and I show up then and the cashier girl working said the online order didn’t show up in their system and gave me a confused look. Very frustrating to me but I said no problem stuff happens, she then hastily offered me a gift card, not sure I if I looked angry but I was just wanting my food, so I declined the generous offer stating that. i have sensory issues so that’s why I ordered takeout and when it started to get busier in the restaurant while I was waiting I had asked if she thought it was coming up soon and she just kept saying “it should be done soon” but from the whole unorthodox experience I had my doubts and thought about walking out. Moral of the story I feel a gift card is not a fix all for bad experiences especially when there wasn’t much effort in the first place, this place needs better management and structure. Food was absolutely delicious when received, customer service was confusing and made me feel like I was the problem.
We ordered ahead online and still waited at least 20mn in the restaurant. 2 breakfast sandwiches one bacon, one ham . Bagels were both super dry. Everyone raves about this place it came highly recommend but we were definitely disappointed. Maybe we just ordered the wrong thing. Bummer
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