Jacksonville 3.7 (9)
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Grimco, Inc. is a local business serving Jacksonville.
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Claim this listing3.7 on Google from 9 reviews · Read on Google
Recent Google reviews
I used to be a fan of Grimco but lately my experiences have been less than stellar. Today I drove for 2 hours to the Jacksonville location only to find out they now close at 12pm. I checked online but it says open until 5pm. When I called the 800 number I was told that someone should have called but try again tomorrow. Perhaps I’m a little different to most but you would think that when you place the order by phone so you can pick up instead of ship via UPS they would let you know? Oh well - many more suppliers out there.
I ordered a DTG printer from GRIMCO about 2 years ago. Great costumer service and support. I've been ordering white ink from them when needed and didn't have any problems until this week. They use UPS and another smaller courier service. I ordered on Tuesday and ink was out for delivery on Wednesday. Mid afternoon tracking said ink was delivered. It wasn't. Driver was 45 minutes from me still delivering. He never made it. I called the courier next morning. Said GRIMCO "overloaded" the driver and the delivery was rescheduled for the following day. I canceled the order and ordered from Marietta and got the ink the next day. GRIMCO lost my ink business because of their courier service.
The branch in Jacksonville is the most unorganized and unprofessional group I have ever dealt with. I have been doing business with them for over a year now since they bought out Aluma Panel. Out of the 50+ orders I have made with them since the acquisition neary every one of them has had a problem, an inaccurate courier delivery date, or missing products that were supposed to be delivered! I will be taking my business elsewhere.
Local print and sign shop supplier/distributor. Easy online ordering. Free will call pickup, free delivery, and free local carrier drop-off service to your shop. Massive selections and exclusive materials. Pretty good pricing on many items. What more does a sign or print shop need?
Great place to go for all your sign supply needs.
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