Car Wash & DetailingJacksonville 4.3 (168)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing4.3 on Google from 168 reviews · Read on Google
Recent Google reviews
It's been a month since my vehicle been there waiting for a hood repair and part replacement, there's constant excuses and lies about when the repairs are going to be completed. There's little to no communication in reference to what's going on. When there is communication it's initiated by me. There's still no definitive date of completion. Those good reviews got to be fake.
I dropped off my truck today and Cameron was amazing! I left there feeling so much better than when I came in. Cameron walked us through inspection of my accident, the whole quote, and costs and let us make the decision with no pressure, only support. I'm looking forward to seeing the final result and will update my review soon. Thank you Cameron!
The repair job they did was great. I just would like them to be more proactive with their communication versus reactive. outside of that they did a great job with the car repair.
Walking into Gerber Collision & Glass, I was honestly nervous because I had to cover my repair out of pocket. From the moment I met Cameron, that feeling completely changed. She was not only professional, but incredibly reassuring—she took the time to walk me through everything and made sure I felt confident about the process. Cameron told me she would get the job done and get it done right—and she absolutely delivered. The entire team was welcoming, attentive, and genuinely kind. Every question I had was answered with patience, and I never felt rushed or dismissed. What really stood out was the level of care. You can tell this team takes pride in their work, and it shows in both the customer service and the final result. Choosing Gerber was one of the best decisions I could have made. If you’re looking for quality work and a team that truly has your back, ask for Cameron—you’ll be in great hands.
I had the roof and hood painted on my 20 year old Toyota Tacoma truck. All in all, Gerber did a great job - I am pleased with the outcome and would do business with them again. Jake (manager) was friendly and took the time to answer my questions and walk me through their process. Thanks Gerber team!
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