Hotel & Vacation RentalJacksonville 4.2 (834)
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Hotel & Vacation Rental in Jacksonville, FL
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Claim this listing4.2 on Google from 834 reviews · Read on Google
Recent Google reviews
I had a wonderful stay at Four Points By Sheraton! The service was exceptional from the moment my family and I arrived. The General Manager, Freddie Green is absolutely amazing and truly goes above and beyond to ensure guests have a great experience. The entire staff (front desk, breakfast staff, and housekeeping) was friendly, professional, and incredibly attentive. I never had to question or worry about anything because they were always one step ahead and ready to help. The breakfast was also outstanding, with a great variety of fresh and delicious options each morning. Overall, this hotel exceeded my expectations, and I highly recommend it to anyone looking for excellent customer service and a comfortable stay. I will definitely be back!
I had an absolutely amazing check-in experience with Irma Gonzalez at Four Points Baymeadows in Jacksonville! From the moment I arrived, she was warm, professional, welcoming, and went above and beyond to make sure everything was perfect. Her positive attitude and outstanding customer service truly stood out and made me feel valued as a guest. It’s rare to come across someone so attentive and genuinely kind. Thank you, Irma, for making my stay start off on such a wonderful note. Four Points is lucky to have you!
Staff very friendly and helpful. Irma Gonzalez greeted us when we came in and was very very helpful in getting us to our room. Our room was very clean. Breakfast the next morning was very good. We will book another stay with Four Points the next time we come to Jacksonville.
I've been told this hotel is not in a good area, but it seems fine. There is a restaurant and bar, but the advertised "local beer on tap every evening" was not available. According to the bartender (who was also operating the front desk and managing the phones), "it always comes out foamy." The rooms are large and relatively well furnished. The bathroom has one of those trendy sliding barn doors that would not provide enough privacy for a shared room.
Excellent location with experienced crew. Elijah was great with our small event at the hotel. As a Bonvoy member , I was impressed. Peace!
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