Florida Eye Specialists - St. Augustine

Rapid response time for appointments but they don’t follow federal regulations for transparent pricing for uninsured individuals. If I have a referral for specific treatments or services from another licensed medical provider and explicitly request an exam to include these treatments and services, at minimum you should be able to tell me the starting price for the very specific, widely recognized treatments and services I am requesting, especially on accord of a referral from another healthcare provider. Educate whoever is calling your patients and running in circles to avoid providing pricing to “get you in the door” for an exam. You are healthcare providers, not used car salesmen. Act like it. 45 C.F.R. § 149.610(a)(1) “This section sets forth requirements for health care providers and health care facilities related to the issuance of good faith estimates… upon request or upon scheduling an item or service.” 45 C.F.R. § 149.610(b)(1)(iv) “Convening providers and convening facilities shall consider any discussion or inquiry regarding the potential costs of items or services under consideration as a request for a good faith estimate.” 45 C.F.R. § 149.610(b)(1)(vi)(C) “When a good faith estimate is requested by an uninsured (or self-pay) individual: Not later than 3 business days after the date of the request.” 42 U.S.C. § 300gg–136 This is the federal statute requiring providers/facilities to furnish GFEs to uninsured/self-pay individuals.

ALWAYS A GREAT EXPERIENCE - Dr. Jason Miles and EVERY team member are extremely professional - supportive and courteous - and EVERY question gets answered - THANKS TO ALL!!!

I have seen Dr Kellough 3 times and she is an excellent optometrist. The only reason for the 1 star is because Florida Eye Specialists charge you 75.00 to get a copy of your eye glass prescription which is simply put OUTRAGEOUS. I have never been charged before this to get a copy of my eye glass prescription let alone 75.00 and it's only good for a year !

I have been seeing Dr. Koike for almost 5 years. I highly recommend him. He is kind and answers all of your questions. He recently performed a procedure, and I am grateful that I can see without wearing glasses. Everyone that I have been in contact with at Florida Eye Specialist are professional and helpful. I have never had an issue with anyone.