First Command

I’ve had a great experience with the First Command office in Orange Park. The staff is always welcoming and professional, and they truly go above and beyond to support their clients. They’re not just focused on the numbers—they take the time to understand your bigger picture and help you build a plan that works for you and your family. It’s clear they care about what they do. I’m really glad I chose to work with them. We’ve been with First Command since they were called USPA & IRA. In other words we’ve been with them for more than 35 years. We wouldn’t be where we are without their guidance.

We have been with First Command (previously known as USPA) since I was a young Lieutenant. I've had great service and advice through the years in regards to financial security. We have been going to First Command in Orange Park since early 2000's. Highly recommend them

Trying to tie up loose ends after my mom's passing, all of the plans made prior, to sign documents digitally were taken off the table when I didn't want to keep accounts open. This company has been difficult to deal with, and I do not trust anything they tell me. I'm not sure why anyone would trust a word they say. If someone can file taxes or buy a car online, this process should be no different. It's 2023, not the 1950's. I hope you are held accountable for you awful business practices of lying and misleading. My experience with 1st Command has been communicating with an advisor that is classes and unprofessional.

WORST BANK EVER!!! We started with FCB over 20 years ago and they were great in the beginning. However with technology and scammers it has become progressively worse. Our account has been hacked so much that we lost count. In the past, they corrected the situation immediately. Now it takes 7 to 10 business days to get a card to your account once it is blocked and shut off. You have to call and dispute the charges which takes 15 days to get an answer. At 5AM I got a text asking me if I approved a charge...well I didn't answer because I was sleeping. Since I didn't see the charge, the hackers got over 1k out of our account and now I have to wait to see if they will return our money because FCB allowed it. All services will be switched once this BS is dealt with and we will NEVER recommend FCB to anyone.