First Coast Pools and Spas

Owners name is Tony. Unfortunately, my review is very similar. The relationship started out on a very high note but once we got halfway into the job, it began to seriously sour. It took 9 months to complete our pool (finished in Aug of 22) which was 5 months longer than they communicated to us when we signed the contract. Communication was poor throughout, constantly felt like we were bothering him. He hit me up for the first big installment payment after removing the grass and marking out the layout but the contract was clear that payment is due upon excavation. At one point I tried to coordinate a date with him that we previously discussed and he sent me a very aggressive reply about how it was his business and I don’t tell him how to run it etc. Gave me two different types of grass when we very clearly asked for St Augustine and much of it died within weeks after they were gone. If you want to blame the irrigation, they did that work as well. A year later, I had to have a plumber out to fix a leaky cracked PVC fitting at the auto fill. $250. I texted Tony about it but never heard anything. I also just reached out to him regarding a faulty check valve…crickets. I do want to believe that my pool is very good quality but who knows what I’m going to find in the coming years and he will likely be nowhere to be found. This was my experience. Be careful with First Coast Pools.