First Coast Climate Control

Same as I read previous reviews. They came out, did fix the issue, but I put a down payment on an ultraviolet light. Then couldn't get hold of them. About a month later blower motor going out. They answer, blame the money for the light on the tech, who's no longer employed. They said they would make it right after diagnosing the blower. Well, 2 months later and Mcgowen finished the job quickly and painlessly. Even cut us a discount for the way First Coast treated us. First Coast was great a couple years ago. Not so much anymore. Don't cause yourself the aggregation of calling them.

We've purchased two separate HVAC systems from CCC now, and have been very impressed with their service. We purchased our first unit more than 2 years ago, and it's still running great. They came out as scheduled and had it up and running later that afternoon. We had some issues with some hot and cold spots in the house and they provided a perfect solution with a wireless thermostat. We received several quotes from others. Their prices were better than the rest and the follow up service has been great.

First Coast Climate Control is a very professional air condition repair and replacement company. I called them out last year this time. My unit was at the place of no return. I called First Coast Climate Control and set up the appointment. Alex came out and we went over every detail concerning a new unit. He didn't rush us or anything. He really had the listening ear and had excellent suggestions. We chose the unit that we would be satisfied with. The techs were very knowledgeable with the installation. If we needed someone to come out to check it, someone would be out to check the problem. This company is awesome. Thank You very much for your expertise. Mrs. Gloria Thompson

AVOID THIS COMPANY This used to be a good company, but should now be avoided as they have gone way downhill. I used them to install 4 separate AC units. They started with major brands but have swapped those out for less known brands. My final install was fine until tenant called a month later saying it was not running. FCCC sent out a tech that showed up driving their personal vehicle and said "company van has been in shop for weeks", which is not a good sign. Tech said issue was air flow and that the (new unit just installed by them) was oversized for the townhouse and I should install more vents to help. I decided to wait and then 3 days later the tenant called again to report a $700 electric bill for the past month. I called FCCC again for multiple days and finally got through and setup an appointment to investigate more. FCCC skipped that appointment. I called another company since I was bleeding money and they found the issue in 5 minutes: turns out FCCC was using a recalled thermostat known for problems and the AC was running 24x7 causing the high electric bills. I did finally talk to owner "Ed" and, like other here have mentioned, he was going to think about it get back to me but then ghosted me and I am left with $700 electric bill plus $300 for competitor repairs. The owner used to file all paperwork and the city would come inspect (as required). With new owner and the latest install, however, they stopped doing that completely as it was a hassle... Lots of warning flags here and best to avoid.