Car Wash & DetailingJacksonville 4.3 (87)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing4.3 on Google from 87 reviews · Read on Google
Recent Google reviews
James & Family did an amazing job!!!! I Have reffered him many times , since I'm in the automotive business to .. Everyone was extremely satisfied . I hope they all take the time to give James 5 stars... we bought a neighbor's truck ( he Past away). when truck was painted we took it by to show the family , Many tears were shed.
We first used First Coast Automotive before the Pandemic. We learned about their business when we were clipped on I-10 West heading home in traffic during a weekday. The car that hit our 2014 F150 wanted the repairs done at this shop. We had some other significant damage around the body that we asked them to estimate. Pricing was very reasonable, and the work completed was excellent. In December 2025, we reached out to find that this business was still operating. We took our 2020 F150 from a dealership, over to Mr. James for an estimate; pricing was still very reasonable, especially in a time when costs for services are skyrocketing and cost of living is ridiculous. Our gas tank door suddenly became very loose a few months back. The dealership quoted us around $300 for the repairs. The door itself was still in perfect condition. It was the inner connection that became loose. We couldn’t find anything online, indicating this was a manufacturing recall but it was unexpected. We had damage to both the front and rear bumpers, and various scratches/marks along the sides. We took the truck in for an estimate on the Monday before New Years. Dropped it off for the job a week later. Got it back the same week in better condition. We always use a small business whenever we can. Small businesses give back to your community and depend on your good experiences for their future business. First Coast Automotive is known for their integrity, commitment, and value to a job well done. We won’t be taking our vehicles anywhere else as long as we’re in this part of Florida. Locally owned and operated, Mr. James and his wife (office manager) are friendly, respectful, and dependable.
I recently had my car painted at your shop, and unfortunately, the experience has been deeply disappointing. When I first picked up my car, I quickly realized that nothing had been properly reassembled—my license plate wasn’t screwed in, the taillights weren’t bolted down, and several key components were left loose or entirely unsecured. I returned the vehicle, and those initial issues were taken care of. However, just yesterday I noticed that the rear mud flap connected to my bumper looked off. Upon closer inspection, I discovered that several clips were missing, and my diffuser was missing bolts that had never been reinstalled. Although frustrating, I decided to bring it back in again to have it corrected. This morning, I returned to your shop and was met with completely unprofessional behavior from James. I’ve always referred to him as James, but today he suddenly insisted I call him "Mr. James" in a very condescending tone. When I calmly pointed out a crack in the paint—something I paid good money for—he became defensive and accused me of "acting like I know it all." His attitude was extremely rude, dismissive, and unacceptable. I am very disappointed with how this entire process has unfolded. Not only was the workmanship incomplete, but the customer service was lacking. I expected a higher standard of professionalism and attention to detail, and unfortunately, that expectation was not met
Do not take your car there. Work is garbage. Literally ruined it and did more damage. The car came out in worse condition than when it went in. Don’t recommend anyone to take there car for anyone get any work done at this place. BMW emblem cracked , 540i emblem glued back in crooked. Over spray everywhere. Painted over sensors. They do not care about anything or people possessions.
They did a great job. The specialist was very detailed and professional the whole time. I had a full body paint with bumper and mirror repair. They did a flawless job at a great price. They have been in service for over 30 years. Great family owned business. I highly recommend this company. There even detailed/cleaned the side as well.
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