Car Wash & DetailingJacksonville 4.9 (163)
Own this business and don't want to be listed? Remove my business. Something wrong here? Report a problem.
Premium listings show a 60-second video here. See Premium
Car Wash & Detailing in Jacksonville, FL
Is this your business?
Claim it free to fix your info, add photos and a video, answer questions, and post deals.
Claim this listing4.9 on Google from 163 reviews · Read on Google
Recent Google reviews
After receiving my car back for the amount of money $350 I was expecting a much better job to be done. There are parts of the car that don’t even look like they’ve been touched. Like the steering wheel is still covered in dirt and same with the trunk area. I also feel like there are some small areas of the paint that look worse than before. I was also considering bringing my 911 here but after this I definitely won’t be. For the money I spent I would have rather gone somewhere else. Edit: Normally when a business reaches out to you it's to make things better but in this case they decided to make things worse. Even a simple sorry that your experience wasn't up to our standards would have been fine. The owner decided to call me and said that it should be on me to reach out to them if I'm unhappy and I shouldn't leave a 1 star review. He then also proceeded to ask ME if I'm perfect when I told him I expected my car to be CLEAN and that I was unhappy with the job done. This is perhaps one of the worse experiences that I've encountered with any business.
Beth was easy to work with when scheduling. But she is not just a scheduler. She is knowledgeable about the process and she was helpful in explaining the paint protection film (PPF) process to me. I had PPF applied to two of my cars one after the other! Firehouse Auto Spa was recommended to me by my contacts at Stevenson Collision in Fernandina Beach,. Stevenson Collision does top notch work so I knew that if they gave me advice it would be good advice. And it was.
⭐⭐⭐⭐⭐ I had ceramic tint installed on my Charger at Firehouse Auto Spa, and I'm extremely happy with the results! The tint looks great, and I immediately noticed how much cooler my car stays in the heat. The team was professional, friendly, and did an excellent job. I highly recommend Firehouse Auto Spa for quality work and outstanding customer service!
I brought my SUV in for the Two Alarm detail and I’m genuinely so impressed with how it turned out. My car definitely needed some TLC when I brought it in, and it honestly looks brand new, especially the inside. The exterior looks like glass! I’ll admit I was a little nervous about picking it up because while checking Google to make sure I could get there before closing, I happened to come across a negative review. But my experience ended up being completely different, and I’m so glad I gave them a chance. The team did an amazing job, and I also especially want to recognize the young lady at the front desk who checked me out tonight. I really wish I had gotten her name! She told me she’s very meticulous, and you could tell she takes a lot of pride in making sure the finished work meets a high standard. She had personally looked over my SUV before I picked it up and made sure everything was good to go. I really appreciated that extra level of care and attention to detail. She was also upfront with me that because I have a dog, I might still find a stray hair here and there. Totally understandable, and honestly, they got an incredible amount of it out. The interior genuinely looks brand new again. Overall, I’m extremely happy with the job they did. The inside looks like a completely different car, and the exterior is so glossy it seriously looks like glass. The attention to detail and customer service really won me over. I would absolutely come back!
I can highly recommend Fire House Auto Spa. Our son used them in 2021 and recommended them to us. Beth is very knowledgable about all things car care and answered many many many questions we had. As for the process and the procedure it was fantastic. I got lucky and my appointment time was a little shorter than estimated and we were thrilled. However, we lucked out and I wouldn’t expect a shorter appointment time. But it was totally worth it and have already been recommending them to other friends! Mark was also very helpful in the store answering even more questions that I had when dropping off and picking up!
Reviews from Google. See all on Google Maps.
No 904biz reviews yet. Be the first.
No questions yet.