Insurance Agent
2801 Saint Johns Bluff Road South, Jacksonville
Insurance AgentJacksonville 2.7 (26)
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Insurance Agent in Jacksonville, FL
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Recent Google reviews
Fidelity represented me in a law suit due to a title insurance claim. Long story short, I was offered a sum of money from Fidelity to settle the claim. I settled. For well over a year my Fidelity supplied legal representative Alexandra Hill was unresponsive to phone calls, emails from not only myself but, my attorney as well regarding non-payment of agreed upon offer. Only responding when my attorney sent a threatening letter. Then once again making empty promises and then going unresponsive again. I have yet to see any of the money I was promised in writing. Avoid them at all costs. The level of unprofessionalism is truly terrifying. All this from my legal counsel provided by Fidelity for a claim against my title.
★★★★★ Outstanding Notary Experience We had an exceptional experience with Amy Collora, a verified notary (License #20111407), and cannot recommend her highly enough. Amy demonstrated incredible flexibility, care, and professionalism from the very start. Despite having just returned home from Taiwan and functioning on very little sleep due to jet lag, she was an absolute joy to meet—positive, attentive, and fully engaged throughout the process. She is also a genuinely kind and lovely person, and we thoroughly enjoyed her demeanor just as much as her expertise. After receiving the notification at 4:30 p.m., Amy called immediately to coordinate and kindly offered to come to us after a prior appointment, arriving promptly at 8:30 p.m., which we were incredibly grateful for. She came fully prepared with her own printer, handled the signing efficiently, and scanned and submitted all documents in real time for immediate turnaround. Her communication was clear, timely, and proactive every step of the way. Amy truly went above and beyond, and her dedication and professionalism stood out at every step. We would highly recommend Amy Collora to anyone in need of a reliable, efficient, and exceptional notary. Thank you, Amy!
Very poor communication and execution. Over 2 months with little action on a simple retitling action. Previous action with another title company went very smoothly, no comparison. Had to use FNF due to jurisdiction issues. I do not recommend.
It is very bad experience, my house closed on 10/28, but till now they have not sent deed request to county yet. And when I called Nancy Cohen, my closing agent,.she told me that she didn't know what's going on and not sure where is the deed request. The worst experience I have ever had with a title company. Also the buyer title insurance is not started yet after almost one month since I was told that they need wait for the recorded deed. Not sure why nobody is following up the closing process at all till I checked. Updates: increase to 3 stars since they fixed the issue after reported.
Avoid doing business with these people if you can! I have a title insurance claim open for 4+ months without any determination or resolution. Furthermore, I have been trying to reach the supervisor for the Omaha claim center (Todd Moody) with no response. I will be consulting my legal resources to determine my next steps to further escalate this matter... Every day is lost time and money.
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