Eduarrdo Sanchez Pa

Avoid this at ALL COSTS! After several sessions with Dr Sanchez being 25-35 minutes late every time, I jokingly told him next time I'll arrive 25 minutes past my scheduled appointment time and be "on time". He said "You must understand this is a dictatorship". His receptionist Carmen is the rudest liar of a woman I've ever had the displeasure of knowing! She told me she left a detailed message about a medication question I had for Dr Sanchez (she never did leave message) and was very short and rude when I called their office to inquire as I hadn't heard anything for a week.

The office employee Carmen is offensively impolite and unprofessional. I could not set up an appointment with Dr. Eduardo Sanchez because she would not let me!! I tried setting up the appointment, she said she needed my insurance information and that she would call me back when she checked eligibility. Three weeks later, I call back to check with her and she says she is too busy and that I should look for another doctor. I asked politely to schedule an appointment with Dr. Eduardo and she insisted that I find another doctor and that I do not need to be seen specifically by him. Unbelievable! Not only is she intentionally cutting off business for this doctor, she is rude, lazy, and a liar. I would not trust this office with any confidential matter when someone like this is in charge! Beware!!!! Someone please wake up Dr. Eduardo!! He is not going to have many patients if he continues to have this kind of staff in his office. Please, do yourself a favor and make an appointment elsewhere. Like Carmen says, there are other doctors in the city, why bother with unprofessional and uncivilized people when pleasant and professional people are waiting for you some place else. Have a great day!

I cannot recommend this physician to a single person and actually urge you to not to see them. His office staff is incredibly rude and unprofessional. He has made multiple offensive and inappropriate comments to me about my choice of vocation (homemaker) and my weight. He has tried to give me additional medications (lithium) even when my current medication is working fine. This past week I had my pharmacy submit a request for authorization to refill my medication since it was out of refills. Three days later there still had not been a response so i left a voicemail on the medication line with my name, DOB, name and dosage of medication and the pharmacy information. No one called me back so I called the office to speak with the receptionist the next day. She was incredibly rude and insisted they had not received a request and that I had not left a voicemail. She then stated, "i don't know what you want me to do I don't even know your name or what medication you're talking about." She then put me on hold for 15 minutes, came back and said she would contact the doctor to see about a refill and to see if he wanted a follow up appointment. She never called me back and when I called at 4:40 the phones were already going to a voicemail. Today she called me and said, "Amber your prescription is ready we sent it last night," and literally hung up before I could say a thing. I called back and she got incredibly hostile with me. When I said I assumed the doctor wanted to see me since there was again no refills authorized on the new prescription she said thats correct. I informed her I had contacted a new psychiatrist and would be seeing them. They would be sending a request for records. she then said to me, "Ok great we will go ahead and cancel your prescription. You can get one fro your new doctor when you see them," and hung up on me again. I called back to let her know that thankfully I had already filled it the night before and her response was literally, "well lucky you." She is literally the rudest most unprofessional receptionist I have ever come into contact with. That combined with the questionable practices and recommendations from the actual psychiatrist are completely unacceptable. They clearly are not interested in improving mental health if they threaten to withhold medication based on spite. Don't waste your time on this practice. They don't have your best interest at heart and may even hurt your mental health rather than improve it.