Car Wash & DetailingJacksonville 4.0 (4412)
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Car Wash & Detailing in Jacksonville, FL
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Recent Google reviews
DO NOT RENT A CAR HERE ⚠️⚠️‼️‼️⚠️⚠️‼️‼️ Everyone was complaining about their car in the lobby. Warning lights like oil, maybe check engine, and tire pressure. Someone left belongings in the car and was not picked up. Someone received the car at half a tank of gas. The employee brushed off the tire pressure which read 21 psi (normally 35 psi) and said it was the problem with the sensor. I insisted they take it back and put air, which turns out it was truly low, he just didn’t believe what the car said. My car was damaged before I picked it up (see picture) and had a cracked windshield. The car had 40,000 mileage. The location looks very sketchy (see picture). Here’s a very sketchy part of this place: the employee says “it’s a $500 deposit but I’ll lower it to $250, the sunpass is [some price] but I’ll lower it to $30 a day, ⚠️YOU CAN NOT LEAVE FLORIDA ⚠️but I’ll let you go up to North Carolina since they have an office near there, ⚠️THERE IS A MAX MILAGE PER DAY ⚠️but I’ll make it unlimited for you.” No idea why he’s making something bad sound good like this. No refund for you if you wanted to go out of state or drive more miles than the limit. Once you pay online there is no refunds‼️I tried but I’ve already spent money online. They have a limited amount of cars and if the one you have has a check engine light or something, too bad they will find you another one but they have a HUGE shortage of cars, good luck. An old couple wanted to change into another car but there was none else free except an SUV. Please use Enterprise, Hertz, etc which has a reputable brand. You will believe you’re saving $20 here but after all the additional fees you probably pay more here than a name brand company. The day I picked up my car I had so much stress. It was not worth. ‼️⚠️‼️⚠️‼️AVOID AT ALL COSTS IT IS NOT WORTH THE PAIN AND STRUGGLE‼️⚠️‼️
I was so scared to come here after reading the reviews. Thankfully, when I arrived late at night after my flight, they had a car available and I was able to rent seamlessly. The shuttle picked me up from the airport as soon as I arrived and brought me to Easirent. At Easirent, I was charged an additional $26 a day for full coverage insurance but received an upgrade to a Nissan from a Fiat and a $250 safety deposit. As of writing this review (immediately upon dropping the car off) I have not received the deposit back, however I will wait 24 hrs before calling and updating this review. I had no other issues picking the car up or driving it around. The car was in great condition and worked fine. When I was dropping the car off, however, there seemed to be a shortage of cars. The people in line in front of me had a reservation made weeks ahead of time, and yet when they reached the front desk the worker behind the desk legitimately said, “a reservation does not guarantee a rental” Photos attached depict the condition the car was in when I picked it up.
Barbara was amazing we are from out of town we booked through Expedia when we got here had a car ready. We were super excited to be here. She helped out with other things that happened while we were on our trip. I don't know what I would do. She was amazing. she walked me through everything me and my brother I just wanna let you guys know. Don't sleep on Barbara. She's an amazing customer service Rec and I will be renting here when I come back.
I wouldn’t go back to this company. Not a great experience. Not a horrible experience. I highly recommend taking a very detailed video of your rental and showing all scratches, dents, and any missing parts you can find. There was a missing piece under my headlight before I rented my vehicle. Luckily I saw this before I drove off with it. When I brought the car back they questioned me as to whether it was that way before I drove it. Thankfully I covered my tracks and was able to show proof. Also Walked inside to a very disgruntled customer who was justified in her reasoning. Asking for an employee to show her the rental she was receiving before she signed any paperwork. To which the employee refused. They Up charged me personally. And they were not clear or honest on how much the up charge would be. They will be very vague about everything and act like they are doing you a favor. The employee working the counter was very vague with what information he required. I cannot recommend this company. Next time I will pay extra for a more reputable, professional service. Also this place is over a mile from the airport. The Shuttle driver was cool. That’s about all.
They should have a disclaimer before you book with them that You will need to wait 30m for a shuttle to take you to their office from the airport. Very inconvenient. Then they will offer you all kinds of coverages that airport rental companies already have. This company should get sued for all their up charge hidden fees. Do not rent with them. You are gonna end up paying a lot of money for stupid things, will never rent again from them.
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