Dr. Orlando V. Rendon, MD

I went on 10/10/22 to get vaccine and physical copy for my son they told me they would call me when it was ready they never gave me a time frame so since no one called me back that day I went the next day 10/11/22 to see if it was ready the woman at the desk told me “if we didn’t call you its cause its not ready it takes 48 hours” i said why didn’t you tell me that yesterday ( it was the same lady) she just repeated what she said before… I don't know who it takes 48 hours to copy 2-3 pieces of paper but ok and it would be easier if you could just call about it but they NEVER answer the phone I always have to go in person to make appointments and or ask for records very inconvenient. I have been trying to get an appointment for my youngest son at the location closest to me for the longest but they never have space for him yet when I go over there to make an appointment for my older sons they have space but WEEKS later. I just think they are unorganized VERY UNORGANIZED and have more patients then they really can take care of maybe they should make another establishment in west side area

Early or on time you still wait 45 plus minutes in the limited occupant lobby. No outside seating. Nothing to distract small children. Calling just to speak to someone, the "appointment" holding line, RIGHT NOW 22 minutes on hold and havent spoke to one person. I have two children that go here and after 2 and half years, im starting to reconsider

The office staff is rude and unprofessional. I’m not able to register my daughter for Kindergarten and even though I called they act like I didn’t. It should not take over a week to get copies of records. It’s sad because the APRN’s are nice but all 3 of my kids will never go to their practice again and we’ve been patients for almost 10 years. Just trash attitudes and it’s uncalled for when you know you’re having phone issues and recording phone calls if you can even get through. It just keeps ringing 90% of the time during regular office hours. Do not go back here

Nurse is rudely, doctor don’t care about the patient at all. I had called their office since 11am and was told to call back after there lunch hour 2pm to check if there is available appointment for my son to see the doctor. I called 5 times no one answer so I drove my son to the office in person, the stall is rude just said no more spot until next Monday, I said we can wait my son is uncomfortable and need to see the doctors today she just told me there is nothing they can do told us to go urgent care or emergency room. come on my son is in pain how he can wait til 4 days later on Monday to come see the doctor. Worst pediatrician I ever know. For your children’s safety and concern don’t go there.