Car Wash & DetailingCallahan 4.1 (61)
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Car Wash & Detailing in Callahan, FL
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Claim this listing4.1 on Google from 61 reviews · Read on Google
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Ive took 4 or 5 different diesel trucks to them with 100% satisfaction. They have the knowledge and technology to diagnose your vehicle without all the guessing that other shops would do. There isnt a diesel shop in 100 miles that has the knowledge or experience they do. Customer service goes above and beyond. Highly recommend
I took my 2006 F250 in there that I had just bought and it would not start. They told me that I needed a new injector earrings and then call me on the phone and told me that is good to go ahead and do the other side while we’re In the motor for preventative maintenance well I take my truck away from there get down the road a month later my truck won’t start again. Call them up. They don’t want a warranty anything they tell me that it’s gonna cost money for them to diagnose the problem I thought that was just awful considering they said I had a warranty when I left there. I took my truck to another place. They have never replaced any of my earrings that they said that they replaced or my dummy plugs. They over tightened and stripped four of my bolts in my motor lost several parts of my motor that weren’t on the truck I asked them to do a pool complete check out of the truck and make sure there was no other problems with the truck and pacifically said that I think my front passenger ball joint was going bad. They told me that the ball joint was fine and that they test drove a truck. There’s no problems with the truck whatsoever. It should be a good truck. It’s gonna last a long time. Well, the ball joint went bad not even a week driving it after I left there. Oh my valve cover gaskets were shot leaking cooling out. They didn’t tighten the bolts back in my heads or my valve covers the mechanic shop that I took it to took my valve covers off by hand without even using a socket or a ratchet multiple issues that he said with that work that they did they said that it was the most shotty work they have ever seen. All this guy Jeff does is sit there answering the phone tells you how is their second nature it’s like putting on pants and then I’m working on Diesel’s but yet whenever you call him up and tell him that you have a warranty problem he gets all Mad on the phone and tells you that you’re gonna have to pay for them to diagnose your truck again after you just paid them to diagnose it when it should be a warranty problem when they should diagnose it for free and make sure that the work that they did was correct obviously the Mechanic so they have working there incompetent and don’t know what they’re doing because if he would’ve been know when he was doing, he would’ve seen that my valve cover gaskets were also bad inside the motor when he was in there at the engine leak cooling everywhere. I have multiple oil leaks that I needed to get fixed. The ball joint was bad when he tested over it all my tire rods need to be replaced because they’re shot. My steering wheel has plate in it. The shocks are bad on the front of it, but they said everything was fine. It’s a good truck. Nothing wrong with it at all gonna last a long time this place is a joke. They don’t want to refund anything for you. I want my money back from them and they won’t give it back so I will take it to a lawyer for them and we’ll see how they like it because all they’ve done is sit around and rip people off and rip people off and take their money and that’s not how America should be as a customer and as all the other customers are we work hard for what we have and we should be honored whenever they get a chance to work on one of our trucks and should treat it with as much respect as possible, but yet they have no respect for anybody as a disgrace to America the way that this place is ran I would recommend never taking anything to these people. I wouldn’t let them work on my son‘s Tonka truck. They’re worthless People and shouldn’t even be allowed to change oil
There are no minus stars , so I had to give the one star. This was the most unusual experience, in communication and business practice, I have ever had just trying to fix a truck. I’ll even, play devils advocate for Jeff Adair, I know I’m a very small fish in a big DPH pond. But just maybe he got his trucks mixed up, was given the wrong info from the shop, but there is no way what I was told, and what happened during diagnosis, could have really took place. Cost me close to $2700 in extra expenses, for 4 remanufactured injectors, and a missed diagnosis. Got a lot to say here, and will fix later, got to go…
Took my Cummins in for some electrical troubleshooting, and for them to give the truck a thorough inspection to tell me what repairs it may need since I just bought the truck. Had the truck for over a week, and couldn’t find the electrical problem. Just said that the codes would clear every time they would look at it. As for the inspection, I already knew multiple issues the truck had, yet they said the truck was good to go and the only thing they found were the ball joints that could be replaced soon. $600 and I picked up the truck with the same problems and for them to tell me I had bad ball joints. They didn’t couldn’t even look close enough to find a simple problem as the heat wasn’t working. On top of all of that, the customer service was awful. Recommend anyone who is looking at this shop, to steer clear.
Forwarding for someone else. Apparently this is not an isolated experience: Experienced the worst customer service ever at Diesel Powerhouse by one of the owners named Jeff! If he tells you repairs to fix your vehicle are going to be $4000 he expects you to just pay it and don’t ask any questions because he will get really nasty with you if you do. Needless to say lost all future business and will drive our truck over an hour away for repairs.
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