Debonair

Dru was very warm and welcoming. I felt free to browse around her extensive assortment of exquisite handbags and accessories. She assisted me with a purchase for my mother (who tires easily with too much walking). I asked her if she had any products to mask the scratch on my brand new handbag from traveling by air and she immediately took the softest cloth and leather conditioner to blend it away. Mind you I have a deep jade green leather bag and it erased away the scratch immediately. I bought a tin of leather conditioner on the spot with mother’s Christmas gift. Such a kind lady and a beautiful shop, I highly recommend ladies to browse and purchase this establishment

Debonair is such a hidden gem! The store has an amazing selection of handbags, wallets, and accessories that all feel stylish but still practical. Every piece looks high-end without the crazy price tag. The staff is friendly and always happy to help you find what fits your style. Whether you’re grabbing something for yourself or a gift, Debonair always has something that stands out. Highly recommend checking it out, you’ll walk out with something you love!

CLASS AND TOLERANCE OUT OF STOCK I wanted to bring an incident that occurred in your shop on this day (February 4, 2022) @ 1215. I entered your store with the intention to purchase gifts for the family. As I was looking at the bags on display, I was on the phone to get an opinion. At that moment the store clerk (elderly woman with short curly blond hair) standing behind the counter raised her voice angrily and told me to turn off the phone because she doesn't need to hear my conversation. She was very annoyed about it as if she just awoke from a catnap behind the register. The conversation that I was having was in a foreign language and evidently she was bothered by it. Not only was she completely unprofessional but above all, it felt very RACIST! The store was completely empty and she didn't even take the time to welcome me as customer or offer her assistance but instead reprimand me for using my phone in her store. This is such poor representation of your boutique that has such vulgar customer service. Not only did you lose my business that day but I will pass this story along so that no one else faces this type of mistreatment and injustice in your store or at least they know what to expect from this sales person (who refused to provide me with her name). I hope that in good faith, you remedy this matter because it’s not good for business to mistreat your customers especially due to intolerance and prejudice! Your non response is proof enough of the kind of business you run.