Da Vinci Automotive

Overall, I am very happy with my purchase and absolutely love my Genesis. The vehicle exceeded my expectations, and I appreciate the dealership making an out-of-state purchase possible. However, I believe there are opportunities to improve the customer experience. Purchasing a vehicle—especially a luxury vehicle—is exciting, and customers should feel confident and supported throughout the process. Instead, there were times when I felt like I had to do the work of following up rather than being guided through the experience. Having worked in sales myself, I understand that every customer is different. A good salesperson knows how to read the room, adjust their communication style, and build trust rather than simply close a sale. I occasionally felt my questions were met with responses that came across as dismissive instead of consultative. Customers should never feel hesitant to ask questions when making such a significant financial decision. Communication surrounding the delivery of my vehicle was also disappointing. I had clearly communicated that I would be out of town on a specific date, yet the vehicle was still scheduled for delivery that day. I repeatedly had to reach out for status updates instead of receiving proactive communication. The delivery driver even shared that he knew I would not be available because the salesperson had informed him, but was told, “We’ll figure it out.” Fortunately, everything ultimately worked out, but situations like that should be avoided through better planning and communication. I share this feedback because I believe the dealership has the potential to provide an exceptional buying experience that matches the quality of the vehicles it sells. While I am genuinely happy with my purchase and would recommend the vehicle itself, I hope this feedback helps improve the level of professionalism, communication, and customer care for future buyers.

I had an excellent experience with Da Vinci Automotive! The entire car-buying process was smooth, easy, and professional from start to finish. The team was very helpful, friendly, and communicative throughout the whole process. Everything went well, and I really appreciate their professionalism, honesty, and great customer service. It was a pleasure doing business with them, and I’m very satisfied with my experience. I would definitely recommend Da Vinci Automotive to anyone looking to purchase a vehicle. Great company, great service, and a great overall experience. I look forward to doing business with them again in the future!

My time at Da Vinci auto was definitely to be remembered. Cole and the rest of his team was very respectful and open to any questions or concerns. I 100% recommend working with these guys if you are looking for a high value vehicle!

This luxury car dealership is top tier grade A. I really can't put into words to describe how the feeling of closing a deal on one of my desired dream cars I've always wanted. I can't thank the great salesman Deni enough for helping me get this deal done so smoothly & fast with no hiccups. He went over and beyond and not to mention his co-comrades picked up if he wasn't available. This dealership has an awesome team who strive to make sure you get what you want. I highly recommend this dealership for anyone who is looking for a good deal on a high-end luxury vehicle or a super exotic car. Thank me later and make sure you ask for Deni.