Car Wash & DetailingJacksonville 4.7 (133)
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Car Wash & Detailing in Jacksonville, FL
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I brought my car in for an intermittent starting issue and was told after a diagnostic that it was the battery, which cost almost $400 to replace. The problem continued, and after returning I paid for additional work on the battery terminals, but the issue still was not fixed. A mobile mechanic later diagnosed the real problem as the starter which Crossroads previously stated it was not a bad starter. After replacing the starter my car has been running perfectly for 8 months with no issues. I ended up spending $400–$500 here without the problem being repaired. Based on my experience, I recommend getting a second opinion or go somewhere else.
Went to Crossroads after the dealership couldn't locate the source of an oil leak on my Jeep, and they also couldn't find the source of the AC leak. Crossroads found the source of both issues within 2 days after drop off, whereas the dealership failed on both issues after being there over 1 week. John, at Crossroads, contacted me to report their findings & to let me know they'd go ahead with ordering the parts. Had my Jeep back 1 week after dropped off, correctly repaired & running GREAT! The final bill was an EXCELLENT surprise! I think this will be my NEW to-go-to place, for all of my automotive repairs & maintenance. KUDOS to John, Phillip, and the Crew at Crossroads Auto!!
Having an honest repair shop that you can depend on and trust is priceless. Bring them coffees n doughnuts or ash to have lunch delivered. They treat you like family n deserve all the hugs you can spare. ChuckT
well yall will never believe this! i was giving it large to the woodkin family in 5846 Harris ave. they then came up to my window. reached in and bloodly snapped off my gear stick. LUCKILY crossroads auto repair of jacksonville inc, fixed my gear stick within 10 seconds with a quick switcharoo FREE OF CHARGE!!. my new gear stick is so fresh that my bloody wife is trying to bring it into the bedroom if ya know what i mean ;)
John is a great mechanic and person. I’ve taken my car to him for multiple issues (both big and for routine maintenance). His prices are very reasonable and comparable to other places. However where John stands out is his honestly. He will only call out a repair if it’s necessary. He also guarantees his work for a year which is a huge plus!
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