Credible AC

Credible just installed a new Lennox system to replace our 23 year old Payne system. Eugene did a great job of presenting alternatives and pricing, and the guys finished the install quickly in one day. Very neat and professional! We are very pleased (and cool) and highly recommend these guys! Vohn Williamson

The owner from Credible AC was very knowledgeable & professional when I called to have my unit in my home checked as the. unit was freezing up & hardly any heat.He recommended a new unit as there was several leaks in the system.when I inquired about cost he was very accommodating in giving me as many discounts available & explaining all details about the newer unit.we also had our Ac ducts cleaned by this company. The owner & employees are all very polite & respectful. I would recommend this company to anyone needing service. Thank You Cecil

Good service & slightly overpriced. Very responsive. Was able to get same day service. Technician was personable and explained the process and gave me options for how to avoid a service call in the future.

My 94 year old mother called me on a Friday morning during extremely cold weather to say her heat stopped working. I called credible AC. They had several other installation appointments that day but added my mother at the end of the day because they were concerned about her. They were at her house until late that night only to discover a full unit replacement or replacement of 4-5 major components was needed. The unit was old. They said it would be Monday before they could parts or a replacement. I took my mom home with me. Monday they called to give pricing for both options. We chose full replacement. They jumped through hoops to get the unit that day and started installation at 4pm. They worked until almost 10pm. They left everything clean and working. My mom was beyond happy. I took her home Tuesday morning and discovered the thermostat was malfunctioning. She would set the unit at 75 degrees and within 30 minutes the thermostat would reset itself to 62 degrees. This happened numerous times. I called the company. They came out that night at 8:30pm to see what was going on. The technician immediately found the issue. The thermostat was programmable and had been programmed ( apparently from the factory)at 62 degrees. Therefore it was overriding what she put in. I told the technician she did not need or want the program feature. He disabled it. He was there 15 minutes. Everything has worked wonderfully since then. My mom is home and is warm and happy. I am 73 years old and have never experienced such a professional, friendly, caring and responsive company in my life. The owners and technicians responded as if they were helping their own families. This company is #1 in my eyes and my mom’s. I could go on but the bottom line is, for friendly, professional , caring and cost efficient service you cannot beat Credible AC. Their name certainly describes them well. Thanks Credible, you were fantastic. May God bless each of you. You ARE the best. By the way, did I mention they replaced my HVAC about 2 months ago with the same impressive pricing and service.