Conviva Senior Primary Care

Not able to have my blood work, as I am a "hard stick" & was always had to see the nurse practitioner, not the doctor.

I love the staff ,very pleasant & Doctor was awesome. But that call center is hideously aggravating , absolutely worthless. The attitude is pitiful ,can't speak English well & gets frustrated when you ask them to repeat what they are saying ,put you on hold for 30 mins & come back & say wait on a call back Mr Phillips. Hey dear : my name is Thompson please get your information correct please ,after 8 days ,just drive the 14 miles in & speak with receptionist & she will answer your questions perfectly! Do away with call center! It's a damn bad joke! If you awaiting a call back ,go fishing! It's not gonna happen!

First visit was a very pleasant one. Did not wait long for my appointment and the nurse who checked me in was the nicest one I have ever had. My experience with Dr. Frankle was very positive as he patiently listened to everything I had to say and question, and then took his time expertly explaining what was discussed. Extremely impressed with Callahan office.

If you are looking for a doctor who is willing to care for you as a patient please look somewhere else. I have had to same sinus issue, I came in and paid a co-pays for the nurse practitioner to tell me come back. IIwasnt even given any antibiotics. My doctor was not available at my time of she was out of town. I call after suffering a month later and she (doctor) wanted me to come in again and pay another co-pays for same issue. To me you telling you don't care about me as a patient . Thank you but I will be moving on to another phyician.