Conference Center at the Main Library

We’ve had the pleasure of working with Samantha Mayo for two events at this venue, and both experiences were absolutely seamless thanks to her professionalism and attention to detail. If you’re looking for a space that’s elegant, centrally located, and offers convenient dock access, look no further. The venue is stunning and versatile, perfect for any occasion. I highly recommend hosting your event here, don’t miss the opportunity to create something truly special in this beautiful setting!

We rented the Library for a high end video shoot and the process could not have been better. Samantha Mayo was excellent to work with. She was responsive, accommodating and hospitable. The Jacksonville Library is an amazing space and working with Samantha and the team only enhances the experience. Highly recommend.

We solicited the assistance of the Jacksonville Public Library in 2024 for our non-profit, Diamonds Rising , Fundraising banquet that was happening in March 2025. From the onset of our approval, Samantha has been our point of contact. She is very hands on and takes her job seriously. She assured us that our event was in a great place and she would do what she could to take the worry and guesswork off of our plate. She came through with everything she said and did so with the most beautiful smile and care. The City Of Jax has the best person in this position. Samantha always made my colleague and I feel like a priority. I will never forget this experience, largely due to the care and treatment we received from Samantha. Keep up the great work, Samantha. You are truly an asset to the City Of Jax and a Diamond shining bright! Wanda Grant, CEO Diamonds Rising Inc.

Review: 2.5/5 Stars Our experience at this venue had its ups and downs. On the bright side, Samantha and Davonne were fantastic—responsive, professional, and genuinely helpful throughout the planning process. Their attentiveness was one of the few highlights of working with this venue. Unfortunately, the actions of other staff completely undermined their efforts. Some of our guests were yelled at by venue staff, which was embarrassing and caused a few to leave early. The worst incident was when a staff member openly spoke negatively about us to someone who seemed to be a manager. Instead of addressing the behavior, the manager looked at us with what felt like contempt. For a venue that cost over $12,000+ for 1.5 days, this was both shocking and unacceptable. Samantha did her best to step in and apologize, and we appreciated her effort, but by that point, the damage was done. The hostile and unprofessional behavior created an atmosphere that felt unwelcoming and uneasy for the remainder of our event. Even though we had the space until a certain time, the negative energy made it hard to enjoy what was left of the experience. Adding to the frustration, another manager, David G., made things unnecessarily difficult as the event approached. Less than two weeks before our event, he sent an email questioning our programming (The first time we heard from him during a months long process), asking who was really in charge, and reminding us that the venue would only take information from us. While we understand their policy, we had already been corresponding directly with Samantha and we are the ones who paid the money for the space. The tone of his email added stress during an already busy planning period. Overall, this venue has potential, but the unprofessionalism of some staff and the inaction from those in supervisory roles need to be addressed. Clients paying such a premium should never feel unwelcome or treated with contempt. I hope they make improvements, as the experience could have been great if these issues hadn’t occurred.