Mortgage Lender
151 Pelican Reef Drive, St. Augustine
Mortgage LenderSt. Augustine 4.5 (224)
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Mortgage Lender in Northeast Florida
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Claim this listing4.5 on Google from 224 reviews · Read on Google
Recent Google reviews
A Remarkable First Impression I walked into Community First Credit Union as a non-customer, so I had absolutely no expectation of receiving the kind of attention and genuine hospitality I experienced. What I received from Tammy, however, was far beyond ordinary customer service—it was the kind of personalized, thoughtful service that makes you stop and reconsider where you choose to do your banking. Tammy was exceptional from beginning to end. She was knowledgeable, patient, welcoming, and, most importantly, genuinely invested in helping. There was no sense that I was simply another person walking through the door. She took the time to listen, answer questions thoroughly, explain things clearly, and make sure I left feeling valued and respected. That may sound simple, but anyone who has dealt with banks and financial institutions knows how uncommon that level of personal attention can be. Here’s the part that says everything about the experience: we will be moving our business from our current credit union to Community First. One conversation and one employee made that much of an impression. Tammy is a tremendous asset to Community First Credit Union. People often talk about rates, products, technology, and convenience when choosing a financial institution—and those things certainly matter. But sometimes the deciding factor is simply having someone on the other side of the desk who treats you like a person rather than an account number. Thank you, Tammy, for making such an extraordinary first impression. You represented Community First with professionalism, warmth, and genuine care, and you gave us a reason to bring our business through the door. If Tammy is an example of the people behind Community First Credit Union, I know we’ve found our new financial home.
Mortgage Lender
151 Pelican Reef Drive, St. Augustine
I visited the Community First Credit Union Saint Johns County branch on a busy Saturday morning when they were short staffed because several employees were volunteering in the community. Even with a full lobby, Tammy stayed friendly, calm, and efficient. She replaced my card, got me the cash I needed, kept the line moving, and had everything completed in under 15 minutes.
Elsa was super helpful and kind today while I was trying to get my auto loan refinanced. I’m not very knowledgeable on these things, but she patiently explained everything to me in a very clear way, so I had a full understanding on what was happening. I really appreciate her amazing customer service and patience throughout the entire process, she made a stressful time very easy!
I absolutely love the st Augustine branch of Community First Credit Union . I make it a point to do my banking in person and (in return) the staff at this location make it a point to know me . I love walking in knowing that the employees are familiar with myself , my husband and our financial accounts. Desiree has gone above and beyond on several occasions to make alternative suggestions with regards to our accounts and was an incredible help when one of our accounts was compromised by a computer scam. Very knowledgeable and helpful staff here in St. Augustine . Our family (and our money) appreciate them !
Eri Durmishi went above and beyond with her professional conduct and compassion in sorting a complicated banking situation. She carried an extra chair for my elderly mother, willing to see me ahead of our scheduled time, and never demonstrated anything than extraordinary patience throughout the entire appointment. Thank you Eri for your lovely smile and assistance.
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125 B King Street, St. Augustine