Boutique & Gift ShopJulington Creek 3.9 (282)
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Boutique & Gift Shop in Julington Creek, FL
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Claim this listing3.9 on Google from 282 reviews · Read on Google
Recent Google reviews
6/20/2026 at 2:30pm. Only two cash registers open and a line of 22 customers in line. Waited for 45 minutes in the line. Two staffers including the manager won’t help to process purchases. The lack of awareness of the manager says a lot about their lack of training.
I like the location and convenience. I appreciate that the staff is always friendly. However, they appear to be incredibly overworked and understaffed. Typically there’s only one cashier and there’s always a wait for the fitting room. I can tell the staff is doing their best, but they desperately need more help. The store also needs a deep clean. This is not just a one occasion review. This is an overall ongoing issue. Please get more help.
As another reviewer recently stated, the current evening employees and the night manager are discriminatory and disgraceful. The entire night time environment in this store is toxic and unprofessional. The employees intentionally create problems and intentionally escalate things knowing the manager will verbally attack the customer no matter what has happened. And the manager clearly hires specific types of people, just like herself, so they will help reinforce the very manipulative treatment of customers. You can be a very patient kind person, and you may think employee seems ok, but then suddenly the employee is causing a scene. I waited very very patiently while the cashier messed up my checkout three times, and somehow the cashier ends up verbally attacking me? On top of that, the environment is so toxic that the manager immediately verbally berates you and does not even let you speak. It is disappointing because I know most of us expect more from Durbin. It is truly astounding that these disgruntled employees are taking precious jobs away from kind, friendly, and helpful folks who could really help this store thrive. It is by far the most atrocious store I've ever shopped in, in my entire life.
Today 03.17.2026 i want to share a worst story happened with my wife tonight. We are muslim and this is Ramadan is going on. As you celebrate christmas, we celebrate Eid. So, my wife take care of our son, work from home and then pray at night. She hardly get time for shopping for Eid. So, here is the story. My wife went to Burlington tonight at 10.30 pm and she did some shppoing such as, mirror flower vase all that. She went to register at 11 pm the cashier who is the manager of that store didn't say any Hi my wife said the way she looked to my wife felt like she is disturbed. Well, they were put of paper and she was putting all the vases and candles together. Then my wife asked for more bags put those separately so those don't break. After she finishes one candle she did not put in the bag and left in the register, didn't say any thanks and left the register. Then she stated she had to leave because she has to lock the door. Ok fine, then my wife had lots of stuffs their cart get locked theb she said yo my wife my has to take get stuffs bring her car. My wife has to take all her stiffs one by one by herself. No employee including herself did not help my wife to take one bag. My wife felt so hurt and she was crying. She was trying to tell the lady that she waa fasting her body was shaking and this lady did not let my wife talk and did not want to listen anything. Her behave was not warming from the beggening. My wife fekt like homeless like how people treat homeless. Either she, or other enployee could help my wife atleast get one bag from cart. And the excuse was no we cant do this and this is against employee safety. How come this broke employee safety just from cart to the door?? The world became so cruel. My heart was broke to see how my wife was crying she is so kind and soft. The lady at the burlington does not deserve to work in Burlington or any customer service. Her behave toward to my wife was cruel. I cant imagine no employee and herself did not help my wife just to take one bag from the cart to the door. How come? I hope no other kind human face this cruelty like my wife face tonight. I would say we are all human and dont judge by religion and hijabs, color, and skin.
If I could give a zero, I would. I bought an $80 suitcase there. I was traveling by car and just put some hanging bags and duffle bags on top of it, and it bent. It was made so cheaply. That has never happened before. I took it back within 2 weeks after I bought it. They absolutely refused to give me my money back or even a store credit because they said it was used. Well, of course it was, and it bent. Their receipt says all products can be returned within 30 days of purchase. It does not say no refunds if the product has been used. I will NEVER shop at Burlington again. From now on I am only shopping at Costco and Amazon because they would have done the right thing.
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