Brown & Brown Insurance Services, Inc - Jacksonville

Never had any problems with Brown and Brown just the homeowners insurance from Tower Hill that they Represent This year I would have had to pay 3200 dollars up almost $800 from last year I found another insurance company on my own and now for the same insurance coverage I had last year. for less than half the cost TowerHill is extremely expensive Compared to other policies. I have no idea why Brown and Brown insurance would recommend and sell this insurance from Tower Hill except maybe financial gain I recommend Florida Farm Bureau but it’s up to you. Check several Insurance companies Not just the one that is your regular insurance agent.

In summary: we were quoted and signed up as a company for an insurance plan that at the end of the day was not available to us at the cost quoted and agreed upon. Then these people tried to hide their mistake by sending a blast email to all employees saying that they were able to find a small reduction in premium costs with some adjustments to the covered but that we had to reply immediately with our acceptance before even meeting with them to discuss. These small adjustments in reality meant 30% increase in deductible for individuals and 60% increase for a family, plus other changes, which once we coughs them on this scam they said it was human error and that they take 100% responsibility for it, but that they cannot honor the contracts. I would not recommend these people to any individuals or companies at all. The sales reps involved are Melissa Coy and Jennifer O’Brien

Brown & Brown have been my insurance broker for over ten years and they consistently provide exceptional service. You will not go wrong with this company.

Don’t utilize this company unless you’re ready to become your own agent and have the time to fight your own battles! They would have cost me over 50k if I was an average joe.