Brenda Chamberlain: Allstate Insurance

As did most people, my Homeowners insurance went up considerably. I called Jaylene at my Allstate office and she immediately went to work and found me another company with a lower rate. She made the transition so easy and effortless. So glad I made the call.

Absolutely worst agent I have ever dealt with. We were loyal and longtime clients of the Anderson company but unfortunately the business was sold to Brenda Chamberlain. We have been trying for two months to get Brenda on the phone . Do you return a phone call an email anything. It should not take six weeks to get in touch with your insurance agent.. Still trying to get an answer why our monthly premium only went down $30 when removing an entire car and driver under age 25. trying to get an answer as to why they have a claim listed on my vehicle of an accident when my vehicle has never been in an accident and my answer from them we have no idea call the bureau of motor vehicles! Refuse to give me any explanation on why my monthly premium is what it is and them saying we have no idea that’s all underwriting. When people work for insurance the insurance company when quoting prices have a list of why prices are what they are. When there is an accident claim on a policy attached to a vehicle there is also a claim number with the details you don’t send the customer to the license bureau to figure it out! We are definitely switching agents and for anyone else who had to switch agents make sure you call Allstate corporate and have the monthly premiums switched as well as the agent so the old agent doesn’t continue to get paid for not doing their job! Allstate should have not approved the purchase of this agency because having 3 offices clearly is to much and the customer service and needs of the customers are no longer a priority which is the complete opposite of our experience with John Anderson’s office.

I have to say this one the best customer service I ever had. Jaylene is such an awesome person she helped me so much and very kind she did my Auto and I saved so much money. I was with GEICO and was miserable! Jaylene got my premium way lower than geico and the customer service was horrible! Mr. Dough help me with my Homeowners and I’m very happy with my price. A few weekends later I spoke with Mrs. Lisa and she answered all my question. I definitely recommend Chamberlain Allstate!

As a homeowner in Florida, my insurance company cancelled my homeownership insurance even though I had no claims during my time with them. They were exiting most coverage for homes older than 5 years. Brenda Chamberlin, owner of my agency, assigned Jaylene Bertrand, an excellent agent, to help find a company that could provide coverage needed for us before the cancellation date. After much work and with a smile, she provided the company and the coverage I needed, and at a lower cost!!! I am a happy customer and pleased to recommend the Chamberlain Insurance Agency Inc. and especially Jaylene to your attention