Big Crab

They keep deleting my review as soon as I post it These people will Cheat you if they can, and I caught them. Make sure you count your crab legs or anything that you order. That's extra. And immediately tell them before they leave the table. Because they will pretend that they're watching cameras for 15 minutes to tell you that your order was prepared correctly. And you are just out on that money. My extra cluster costs $22. Crook's and scam artists, I noticed that they have a lot of old reviews because all of their new reviews are probably bad and they erase them like they did mine and probably will this one the pictures I posted with this show what my plate looked like when I stopped eating and made the complaint. The other photo shows all of my shells from the half a cluster that I did eat clearly. You can see that there is no other cluster yet. This lady searched all over the table. Looking like, I hit it or something. How embarrassing for one and for 2? I felt like she thought I would just be like it's easier to pay for it. And she won, because the officer said there was nothing. He could do when he showed up. Because I was ready to walk out and leave all of that food that you see in that photo behind, he said that would have been breaking the law. What kind of world are we in? When we're not happy or satisfied with our food hairstyle or something that we purchase. And we still have to pay for it, even if you give it back. And don't get me started about how bad it tasted. I'm from New Orleans, and we would never eat that again. Nasty, don't even know how to season your food, right?Just put a whole bunch of hot sauce on it or whatever you call it covering up the taste. They should be shut down. If you know what's good for you for a good, peaceful dinner with your family or friends don't come here!

The good thing is that the servers are very friendly and really want to do a good job. Also the chicken wings we ordered as an appetizer came out after all other food and we were told they take the longest which sounds kind of bizarre. Speaking of long wait times, the mozzarella sticks appetizers never came at all. I don't think they take too kindly to to non-crab-based food orders. Anyway the food is quite good, when you can, get your hands on it. They were also out of a lot of things and it's pretty surprising for such a small menu. Another thing is that there are a lot of fees...even for takeout you have to pay a fee. There might even be a birthday fee which is usually the opposite approach that restaurants take. All in all it was a good time.

I spent $115.86 and honestly feel completely ripped off by the service I received. I ordered 5 pounds of crawfish and what they said was 1 pound of shrimp (15 shrimp). When I checked my order, I only received 2.5 pounds of crawfish — literally half of what I paid for. For a bill over a hundred dollars, getting shorted like that is completely unacceptable. To make matters worse, the payment was split between two cards and I was somehow charged gratuity twice and taxed twice. Customers shouldn’t be penalized just because a payment is split between cards. That’s poor business practice. So after spending $115.86, I ended up with missing food and extra charges. The order was handled carelessly and the billing was even worse. Very disappointing experience. Terrible service, inaccurate orders, and unfair charges. I definitely won’t be coming back.

I am extremely disappointed with the service and the portion size of the food I received. I spent nearly $40 including gratuity, and the amount of food provided was far less than expected. It feels like prices have increased while the portions have decreased, which is very frustrating. I usually order the blue crabs, but since they were unavailable, I decided to try something else—and unfortunately, that experience did not meet my expectations at all. This situation is very disappointing, and I hope it can be addressed.