DoctorJacksonville 2.0 (70)
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Doctor in Jacksonville, FL
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Claim this listing2.0 on Google from 70 reviews · Read on Google
Recent Google reviews
I am literally writing this review while waiting for Dr. Berger. I have to start by saying Dr Berger has been my daughter’s pediatrician for many years and he is an amazing doctor and very thorough. With that said I am very disappointed and frustrated with the wait time. My daughter’s appointment was at 10:40am. We were here at 10:20 and it’s now 1pm and she has still not been seen yet and surprisingly no one has even apologized for this ridiculous wait time. I’m not sure what exactly is going on within this office but waiting over 2 hours for ANYBODY is absolutely unacceptable. I never thought I’d be giving a negative review for this doctor, but this makes our third visit where the wait has been over 2 hours and I’ve had enough. So Dr. Berger came in the room at 1:05pm I immediately voiced my frustrations with him and his office. He was very apologetic and said that unfortunately they have to over book appointments because of all the no-shows. Thanks I’m not buying it Doc but ok. We’ve just finished and it’s now 1:30pm
I never had a problem with this office because Dr. Berger helped get my child's asthma under control. But today I went to an appointment an the lady up front was so rude I had called before hand letting them know I was going to be late they told me just to come on they was waiting so I did. Well upon arriving I'm told my children couldn't be seen cause it was taking away from other patients now mind you everytime I bring my child to an appointment I sit here at least 3 to 4 hours. Regardless if I was late she didn't have to be so rude like my child wasn't better than the next.
Honestly Dr. Berger is one of the best pediatric doctors I know. We moved from Jacksonville, but til this day every time I take my kids to see a doctor. I always say to myself if I still had Dr. Berger I wouldn’t be going through this. One thing about him he takes his time and examine each child. He definitely was informative about everything. The only thing anyone can complain about is maybe the wait. I understand we all have things to do, but the wait is worth it, because in the end your child would be checked like they suppose to. I use to bring my charger and cleared my schedule for that day, because I knew it would be a wait. We all have to remember he is an excellent doctor so he has LOTS of patients, and he also has to go the hospital to check on his sick patients that have been admitted. Another thing I can tell you HE DON’T PLAY WHEN IT COMES TO THE KIDS. I’m writing this review, because I had to relocate again for work and trying to find another doctor like him is hard. If I could take him and put him in my back pocket I would lol. I strongly recommend him to all parents, but remember yes you may have to wait, so clear your schedule, bring your charger and they have toys in the waiting room for your child. “You can’t always rush perfection” lol, but no seriously he is the perfect doctor in my eyes. We miss you Dr. Berger!!!
Horribly slow. Expect to be here a minimum of 2 hours even if your the 2nd appointment of the day. I had a early appointment 2nd person there. It was about a hour and a half before i saw the doctor "2 hours total time" He didn't even show up to work until 40 minutes after my appointment. Had one person ahead of me waiting when i arrived so i guess they had a earlier appointment. The front desk was pleasant and helpful when i talked with them, i have had no issue with them. And the doctor is good once you finally get to see him. But my son ended up missing a day of school he should have been able to attend, thats why i scheduled the appointment early. I presumed being that early he couldn't be behind and would be relatively quick appointment. I was wrong obviously. My 1st appointment took even longer 3+ hours that was why i scheduled early. I just find it unacceptable to show up to work after appointment times. And to be 2 hours when your the 2nd appointment of the day. I would raise the rating a lot if it was not for the severe lack of keeping appointment times. If i get seen relatively quickly next time i will raise the rating.
Dr. Berger's office staff is so wonderful, especially Mrs. Teresa. I have never waited longer than 5 minutes in the waiting room when I have an appointment. Now once I get to the backroom I do usually have to wait 30-45 minutes before Dr. Berger come in. But other than that, great doctor who knows what he is doing and very professional staff.
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