DoctorJacksonville 3.0 (64)
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Doctor in Jacksonville, FL
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Claim this listing3.0 on Google from 64 reviews · Read on Google
Recent Google reviews
Absolutely horrible the worst doctors office I have ever been to. Due to a change in my Insurance is coverage. I have to switch to this doctors office and they are horrible. The nurse practitioner. Jenny is a sweet lady however she is not thorough at all in her communication is not good. It’s been a reoccurring issue for me that anytime I go with an issue that I need Addressed I leave with My issue only partially resolved. Initially, I thought that it was me and I needed to be more Direct however, Jenny has read me my charts incorrectly and I know this because I am also in the medical field and I have an education. I have not once seen the doctor or any doctor at this office. Jenny was not placing referrals for specific things that I was asking for and I don’t understand why it may not be her. It may be her bosses and the people that she has to answer to however, I do not want to return. They even violated my HIPAA rights and the front desk, cotton attitude with me because I was expressing how they are not communicating properly with me about how to go about my treatment. Do not go to this doctors office even if it is the last place that you were able to go to they will not address all of your needs and they will try to protect themselves even when they are at fault.
Worst Primary Care office ever. Have not once contacted me about a referral that needed to be updated. Never once have they communicated ANYTHING to me. Won't answer the phone when my other doctor calls them in reference to a referral that needs to be updated. Since January BTW. Lack of communication. And lack of professionalism. I will be finding a new primary care doctor ASAP. DONT trust them to do the right thing for their patients. Because they won't. They'd rather argue with you. So I highly advise anyone considering this office, to look elsewhere. You will be extremely frustrated and upset having to deal with this amateur doctors office. I am super disappointed.
This office is a mess, from the medical assistants and the teachers there. My appointment with Dr. Alejandro was today and there were so few professionals that they didn't call to tell me the doctor had an emergency. It's understood that emergencies happen, but they didn't call. I arrived for my appointment and the secretary took my ID without telling me what it was for or why they were so disrespectful. I wouldn't recommend it. This office is a mess.
Never had an issue here, been coming since I was a child. The receptionist Maggie is very disrespectful. Said I had a balance from 2023 I had Medicaid then full coverage, also said I never paid last time I asked her to pull the cameras because this was not true, I cannot be seen without paying a copay. I was willing to pay the copay for today. She then said sarcastically okay aggressively gave back my card went to the back to speak with their office manager, never experienced anything like this I asked for her manager, slammed her chair into her desk said a smart remark. The office manager couldn’t care less. They then laughed about me mentioning her slamming her chair. They’re gonna loose a patient of over a decade… I loved coming here 😞
I unfortunately made an anonymous account. Everyone was great here but one doctor was doing a test for me and I was almost fully exposed and still proceeded to open the door fully and leave and shut it and not tell me to cover or anything and then proceeded to open the door again fully and then shut it and I am extremely confused how this was okay and i’m rather upset and feel exposed.. Again everyone was great but this situation deeply saddened me as i’ve always trusted the medical space..
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