Senior Care
Baby Pearl HD Ultrasound Studio 5.0 (59)
11481 Old Saint Augustine Road, Jacksonville
904 Top Rated
Senior CareJacksonville 3.9 (34)
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Senior Care in Jacksonville, FL
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Claim this listing3.9 on Google from 34 reviews · Read on Google
Recent Google reviews
A Heartfelt Thank You to Bartram Lakes Assisted Living I can't express enough how wonderful Bartram Lakes Assisted Living has been for my dad and our entire family. From the very beginning, Ellen, the Admission Director, went above and beyond to ensure that my dad felt at home and settled in quickly. She took the time to answer all of my questions and ease my concerns, making the transition so much smoother and more comfortable for him. The staff at Bartram Lakes is absolutely fantastic. Nick, the Nurse Manager, is always available to address any concerns we might have, which gives me a great sense of reassurance. Janet, the Front Desk Coordinator, is incredibly personable and patient—residents see her as a friend, and she handles questions with such grace, no matter how often they're asked. Neise and Ellen, Activities Directors, ensures there is never a dull moment, organizing fun and engaging activities that keep my dad happy and active. And let me not forget the food—Dominique, the culinary chef, does an outstanding job. The meals are delicious, and it's clear she cares about the residents' dining experience. My dad has been at Bartram Lakes for eight months now, and he has truly settled in. He loves the daily activities and has made many new friends, which has been such a blessing for him as he adjusts to his new home. The peace of mind I have knowing he is happy and well-cared for is priceless. Before finding Bartram Lakes, I had many worries, but now, I feel completely at ease. I can even go on vacation and not stress about my dad’s care because I know he is in the best hands possible. I am beyond grateful to Bartram Lakes Assisted Living for making what could have been a difficult decision an easy one. I highly recommend them to anyone looking for exceptional care for their loved ones. Thank you, Bartram Lakes, for everything you do for our family.
Senior Care
11481 Old Saint Augustine Road, Jacksonville
First Class! Don’t take my word for it, go compare to some other facilities. The admissions coordinator Ellen Brown is top-notch. She has a true caring heart, the warmth to the people in the facilities can’t help but shine through, they all love her. The two Front Desk people I deal with, Janet and the weekend receptionist are beautiful spirits as well, love them both. If you’re considering putting your loved one here, you will definitely get service after the sale. What they tell you upfront will be what you get, it’s as advertised. You don’t get to say that much anymore in life.
We chose Bartram Lakes Assisted Living for several reasons. 1) The recommendation of a friend who’s husband is a resident. 2) The professional reputation its parent company (Brooks) has within the community. 3) The size of the facility. 4) The friendliness of the staff. 5) The cleanliness. We have not been disappointed. It has exceeded our expectations in every way. Mom loves being able to socialize with others and the freedom to choose from all the activities offered. She is able to maintain her independence yet have assistance where needed. Before moving here her age-related conditions were undermining her self-confidence, but with the help of the staff and even other residents she has been regaining it. Bartram Lakes was the perfect choice for us.
My Mother has lived at Bartram Lakes for a year and a half now. I am satisfied with their care. The staff is very professional and personable. From the managers to the nursing and aids staff, they have been very helpful and considerate. The activities staff have been very helpful and supportive. My Mother loves bingo and stays very active with that.The atmosphere at this place is very welcoming and friendly. They make you feel right at home. The facility is kept very clean and the maintenance team does a great job as well. All in all, Bartram Lakes is a great place for my Mother.
Bartram Lakes is a lovely well maintained "home". The entire staff is kind, caring, professional and goes above and beyond to care for residents, as well as their families. There are activities and supervised outings. Snacks and drinks are always available. I feel relieved knowing my loved one is safe and his physical and medical needs are managed.
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