DoctorJacksonville 1.6 (7)
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Doctor in Jacksonville, FL
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Claim this listing1.6 on Google from 7 reviews · Read on Google
Recent Google reviews
The office administration is the worst I've ever experienced. My appointment was at 11am and they called at 10am to reschedule (for 3:30pm). I arrived at my appointed time and, after an hour wait, the admin person told me there were still three people ahead of me and it would be at least another hour before they could see me. I left without seeing a Dr. I heard others in the waiting area complaining that the same was happening with their appointments. If at all possible avoid seeing a Dr at this office.
Although I absolutely love my primary doctor here, the office is always a disaster. Usually long waits on the phone or to be seen. I scheduled an appointment today at 9:45. I told them my symptoms (possible ear infection) and was told to wait outside in my car. Huh? It’s not 2020 anymore but okay. I did tell them that I also tested for Covid and was NEGATIVE. Still told to wait in my car for them to call. Apparently something was wrong with their phone system because when they called me to come inside, it wasn’t coming thru on my end. I had other people call me while I was waiting with no issue. I then got a voicemail (no incoming call), telling me they were trying to reach me but couldn’t and that I’d have to reschedule. I called back immediately and they said, okay, we’ll see you, you’re next. Still waiting outside like it’s 2020! Again, same thing. So I call back and tell them I’m going to hang out by the front door. Crickets. Then call back AGAIN and got treated so poorly and unprofessionally by a man named Mark! I kept asking if they could still see me, that I was literally standing outside the front door, could someone just come get me when it was my turn, and he continued to speak to me so disrespectfully and wouldn’t answer my question. So I hung up, drove next door to Ascension St Vincent’s urgent care. I was seen, diagnosed (with a ear infection), given prescriptions and sent on my way in 40 minutes. Horrible experience at Baptist!
Had an appointment at 8am for simple bloodwork and it was 8:25 and I was still waiting and had to leave to go to work. There was no one at the front desk to consult about why it was taking so long or if I could re schedule. This office is always a mess.
Watched a small service dog go in and out, my large service dog was denied entry for anti anxiety refill. Seen an hour after scheduled appointment.
Marcus Adams - I have a very similar experience with ND, - I'm a smoker - Always treated like I have leprosy.. really didn't appreciate it.I wouldn't let her put a Band-Aid on me, not after the amount of tests that she ordered and the way that the whole thing was handled. Mayo is right here so that's where I'll be
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