Baptist Primary Care - Intracoastal West

I had been a patient at this practice since I was around 15 years old, back when it was owned by Dr. Payvand Tiurchy. I had been going there for many years and always felt comfortable with the practice. Unfortunately, my experience completely changed after Dr. Neirouz Joseph took over. I have ADHD and autism, and I also have pretty severe social anxiety. I take prescribed ADHD medication, and honestly, I always felt like Dr. Joseph was judging me for taking it. I never felt like she really understood that everyone is different and that just because someone looks completely fine on the outside doesn’t mean they don’t struggle with things that other people can’t see. Eventually, she decided that she no longer wanted me as a patient because she did not want to continue renewing my ADHD medication. After being a patient there for so many years, I was honestly very disappointed and hurt by how the situation was handled. I understand that doctors have the right to decide what medications they are comfortable prescribing. But as a patient, I also believe you should feel heard, respected, and understood by your doctor, especially when it comes to something as personal as mental health and medication. I’m sharing this because I wish I had known about this experience before continuing with the practice after the change in ownership. If you take ADHD medication or have anxiety, ADHD, autism, or other conditions that may not be obvious from the outside, I would recommend asking questions about the doctor’s approach to these medications before choosing this practice.

The whole staff is very friendly. I love that Dr Alvarado takes her time and listens to me. She’s very caring and has read through my records before coming in to see me. Her staff also stays on top of my prescriptions! That’s so helpful!

I really like the office. The ladies are nice and welcoming. I love my doctor, Dr. Santiago! She's amazing and very knowledgeable. She takes good care of me!