Car Wash & DetailingJacksonville 2.5 (42)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing2.5 on Google from 42 reviews · Read on Google
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This has been hands down the worst car-buying experience I have ever had. This dealer completely failed to do the ONE basic responsibility he had after taking my money: provide my title on time. He told me multiple times that it would be done, and every single time turned out to be another lie or another excuse. My temp tag expired twice because he could not get his act together. I had to chase him down constantly just to get the smallest update, because if I didn’t text first, I would hear absolutely nothing. He was lightning-fast when it came to taking my payment, but when it came to giving me proper service, he moved like it was the lowest priority on his list. The promises he made were empty, the communication was horrible, and the lack of accountability was insane. Things got so bad I had to go to the DMV myself to see what options I even had, because after the second temp tag, you legally can’t get another—you MUST get your title. That’s how irresponsible this process became. The day I finally got my title, I had to physically drive to the dealership and tell him that I needed it that day and wasn’t leaving Jacksonville without it. Even then, he took hours to get anything done, completely ignoring the fact that I had to go to work and that this was all caused by HIS delays. We ended up having him mail it because of how inconvenient he made everything. What made this situation even worse was the complete lack of a real apology. Not once did he take responsibility or show genuine concern for how much stress, time, and frustration he put me through. It was excuse after excuse after excuse. I will never recommend this dealer to anyone. I don’t care how good the price looks — the stress, lies, delays, and unprofessionalism are absolutely NOT worth it. Do yourself a huge favor and stay far away from this place.
I had very negative experience with Auto depot Inc that I feel compelled to share. Despite being shut down by the DMV, the owner, John, continues to sell vehicles without providing proper temporary plates or registrations. We were issued a vehicle with dealer plates, which is illegal, and he did not inform us of any issues with his licensing until after we had already paid him in cash. This lack of transparency and disregard for legal protocols is incredibly concerning. The fact that it's a cash-only dealership makes it nearly impossible to resolve any disputes. I strongly advise anyone considering purchasing a vehicle from this dealer to stay far away. Protect yourself and your investment—look elsewhere for a reputable dealership.
He was supposed to fix the oil leaks on a Corvette before I took delivery. I agreed to pay an extra $200 for him to have the oil leaks repaired. Some gaskets were replaced however the major oil leak, a rear main seal, was not fixed. The car is gushing oil and he refuses to fix it. His defense is, he can't afford to fix it because he'll lose money. The whole transaxle has to be removed in order to fix the engine oil leak. So far it's cost me over $300 for the parts and tooling to repair it myself. I was not smart because I didn't get it in writing. Once again, a used car dealer that cannot be trusted. Nice guy, no pressure but get everything in writing and don't accept delivery until everything promised is verified to be completed.
This place a complete ripoff and John is a complete liar. He uses eBay to protect him on selling cars over 10 years old with major defects that he can list in great condition and get away with it. Then he will agree to pay for the problems only after positive feedback and you will never hear from him again or for the him to send the money he agreed to pay. John Edmonson is a crook and anyone looking to buy look somewhere else before you get robbed.
I normally do not tell stories for reviews, but since there are so many 1 star reviews on here I thought I'd leave a realistic 4 star one. I purchased a 2007 BMW Z4 a few weeks ago from John, I knew it had some cosmetic issues, high mileage , but I was ok with that.. I called John to ask if he could wait just 2 extra days for the 250 deposit, and he gave me no problems with it. I live in NY and made it very clear I did not want to buy one from here due to road salt and snow, so a Florida car was perfect, but the shipping was $$$ ( my shipper) so I had No room for mechanical repairs at all. I trusted my gut, loved the cars look and it's 1 owner history. My shippers picked it up and took photos as usual practice before delivering it, they arrived 2 days later and immediately showed me the windshield was broken which was not disclosed to me. Now before you jump to conclusions, I did not notice it until it was pointed out because it was a thin line above my field of vision and John did sign off knowing they saw it and he did as well. I immediately text him at 930 pm and within a few mins he replied apologizing for not noticing and said he would pay to fix it. Other than that there were a few minor cosmetic issues I wasn't aware of, but nothing major or that hinders the cars ability to look, run and drive nice.. Within a week my mechanic and John worked out a price and John paid for the windshield to be repaired, he also overnighted me some documents NYS DMV required that I was unaware of. Something he did not have to do, most dealers would regular mail it making you wait. I have had HORRIBLE experiences with buying cars sight unseen or driving down south only to find a car ductaped ( yes that really happened) This was Not the case with John. He has been honest,willing to rectify and problems, responds quickly and the car was almost exactly as he said . My mechanic is a friend of many years and said for what I paid, it was a very good deal. I'm sorry for anyone having bad experiences, but for me, I have Nothing negative to say of John and would purchase from him again.
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