Insurance Agent
2801 Saint Johns Bluff Road South, Jacksonville
Insurance AgentJacksonville 4.9 (2396)
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Insurance Agent in Jacksonville, FL
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Claim this listing4.9 on Google from 2396 reviews · Read on Google
Recent Google reviews
I was reaching out to Insurance carriers and was contact by your company offering a quote. The contact was from Jazmine Lamug, one of your agents. I explained what I was looking for, and provide information on my current coverage and costs. I explained my reason for seeking a quote was to lower my premium but maintaining specific coverages. Jazmine was able to find me a policy that accomplished that goal. She was informative, responsive and seemed genuinely interested in finding a solution. She answered all my inquiries promptly and was able to complete the process in time to pick up my cverage as my previous policy expired. I would highly recommend you Insurance company and specifically, Jazmine to my friends and family.
Kim was very patient as she guided me step by step through the entire claim process, repair and a shift to classic car insurance. I highly recommend the Augustyniak Insurance Group.
Sonia has done a wonderful job quoting and requoting our needs and wants. She deserves another star for being patient and kind to customers like me. She has gone out of the way to help me on the new way of doing business over the phone and on a computer. To say I'm technically challenged would be an understatement.
I highly recommend working with CeCe G. with Augustyniak Insurance Group. She is incredibly thorough, personable, and genuinely takes the time to make sure every question is answered and every detail is covered. Her response time is excellent, and she consistently follows up to ensure nothing falls through the cracks. What really sets her apart is the level of care and professionalism she brings to every interaction. She makes the insurance process feel easy and stress-free, and I always feel informed and supported. If you’re looking for someone who is knowledgeable, responsive, and truly invested in helping her clients, she is an outstanding choice.
We had an outstanding experience working with Sonia! From the very beginning, she was incredibly patient, knowledgeable, and responsive. We had a lot of questions while comparing auto, umbrella, and renters insurance, and Sonia took the time to explain everything clearly and thoroughly without ever making us feel rushed. Thanks to her expertise and dedication, she helped us find excellent coverage while saving us a significant amount of money. She was always available to answer our questions, guide us through the process, and make sure we felt comfortable with every decision. Exceptional customer service is hard to find, and Sonia truly went above and beyond for us. We are incredibly grateful for her help and would highly recommend her to anyone looking for an insurance agent who is professional, trustworthy, knowledgeable, and genuinely cares about her clients.
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