Ascension Medical Group

Absolutely worst experience ever with this Dr’s office. Canceled my appointment 3 times with no reasoning, finally got an appointment again just for it to be with someone who isn’t my Doctor and let’s just say Dr. Sharpe isn’t the nicest he was very rude was checking his phone while I was explaining to him what I came in today for as if I was bothering him. Also an employee was very rude to me at the front desk when I tried to check in to my 8 am appointment, I arrived late and tried to explain why, she cut me off. That was my last straw I’ll definitely be finding another Doctors office.

Very upset of my recent experience. I made my daughter appointment a month ago and I mentioned she has Medicaid. I drives 45mins to the appt to only be told she can’t be seen because her dr has a different name. Now as a patient myself and also works for a Dr office this would have been avoided if I would have gotten a remainder call or the front desk person would have ran the insurance prior to the visit especially since it’s a Medicaid plan and yea t changed monthly, but to tell me she was just made aware of the appointment at our arrival is a lie or they don’t do reminder calls because I’m a current patient that had a visit last week received a call.

I was a new patient. Nurse Rhonda and Dr. Whitley were easy to talk with and made me feel as though they had time for me. Based on the questions she asked and her demeanor, I believe Dr. Whitley is concerned with the whole person and truly cares about her patients.

I’ve been going here for 4 years and just recently my primary doctor left the company. I make an appointment and handle everything as i usually would approaching my needs and concerns and from the minute i walked to the back until the time i left i was treated completely differently then before. I understand every doctor is different but instead of explaining to me that this doctor only handles one thing each appointment i got treated like i was ignorant. This place has went down hill and it’s not getting any better thanks to covid. I won’t be coming back here.