Ann Taylor

Walked in establishment never was greeted nor asked do I need assistance. I was never acknowledged in store. Therefore, I go straight to where associate was folding a shirt and asked her about a hat. The associate still didn't acknowledge me. Too busy in white folks face of her kind. I walked back out. I would never spend my money where it isn't wanted.

Horrible experience! As a petite, I bought my first work suit here half year ago. They have decent work suit for petites. That was a good experience. So, this time I went straight Ann Taylor for another suit. I tried 2 suits. They don’t fit me that well. I was just thinking about getting it and Taylor it or not. The lady who served me has no patience at all. Once she saw me hesitated about the suits. She was keeping pushing and rushing me to buy them. When I said to her I wanna try the pant with a size up. She brought me back a totally different pant and insisted that they are the same ( she has both pants in her hand) so I pointed it out. And she finally admitted they are not the same but without any sorry at all. The opposite , once I got out the fitting room, she just “ kick me out” by saying “ I will handle this “ and going straight to the fitting room. Showing she doesn’t want to serve me any more. I was shocked by her arrogance and attitude. I understand that I am a little bit younger than their typical customers, and the lady doesn’t want to waste any time on me once she saw my hesitation and judge if I can afford it. She did not even try to hide her arrogance and rude attitude!!! I’m so disappointed. I went to J Crew after that, they are friendly and nice, very patient ,and I got my suit there.

I stopped in Ann Taylor at the Town Center today because I needed a new outfit for a work function. I was overwhelmed and the 2 women helping me were just amazing. They pulled a few options including shoes for me, put me in the dressing room and had me model each one. They were great to work with and made it fun. I got the perfect fit. Thank you Maria and Tracy!!!! I will be back.