DoctorJacksonville 4.1 (22)
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Doctor in Jacksonville, FL
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Claim this listing4.1 on Google from 22 reviews · Read on Google
Recent Google reviews
So my goal was to go to the allergy place and get an allergy test done. I went in. The lady at the front said worst case scenario you pay this amount sign here so I signed the paper and it said $114.70. When I went to pay, they were trying to charge me about $180. I told him about the 114.70 that I signed and they said they would email their manager and cover the difference. It’s been a couple weeks and now I’m being charged $64.62 higher than what they said the second time. So they charge me the 114.70 that they said originally, and then they gave me a credit for $40.68 to cover their mistake because they put the wrong medical code in but somehow I’m still getting a bill for $64.62 so the question is did they make a mistake on the price twice or did they make a mistake on the price once then they pretended that they were helping and then changed the price in order to cover the mistake? I now have a bill for $64.62 after I already paid the 114.70 when if I just paid on the spot, it would’ve been the 180-ish. I got nothing from that appointment and in order to make the next appointment to get what I really want there for it’s all over another $1200 if they can’t eat the $40 mistake I don’t see why I should give them any more of my business. Full disclosure I did use medical insurance, but my plan is a high deductible plan which is why it doesn’t cover anything at first. If I cannot trust them with spelling my name correctly as a patient or give me the right price for the medical care I cannot trust them to give me medical care and apparently they can actually spell my name correctly when they send me a bill though. Also, this is not anything against the lady at the desk because she made it right but somehow as a company I’m getting billed even more than before I brought up the mistake. I attached the estimate when I walked in and the bill
Doctor
This office exists in the stone age and seems to feel to need to modernize for the benefit of its patients or even understand basic workflow principles that much of the rest of the world knows by now. When there is a conflict between what is convenient for the patient and what is convenient for the office, this office staff feels entitled to always and automatically do whatever is convenient for them, with apparently no need to regard or even consider what is best or most convenient for the patient. This is bad enough by itself, but when the business side of a practice operates like this, it suggests the same of the medical side- that medicine here is practiced with little care for the patients and as it was decades ago, with no effort to keep up with evolving standards of diagnosis and treatment. I would not trust this office to provide any sort of competent medical care at all, rather they will just waste your time and money and send you away with no help. Even though I CLEARLY have allergies and went to them for testing, they failed to diagnose me with any allergies, and then rather than simply admitting that they just didn't have an answer for my symptoms, they instead made up a bogus diagnosis just to put something in the chart. I had to tell them to take it out, because it's wrong, and contradicts what I spent a long time describing to the doctor about my symptoms. So clearly he just didn't even bother to listen to me, just wasted my time and then put whatever he wanted in my chart. DO NOT GO HERE.
Great little hideaway place. Staff is friendly and seem sincere about your well being. Office is clean and organized
I've been a patient with this office for almost two years now. The staff is absolutely amazing!! I have a borderline phobia of needles and the staff is very acknowledging of that and does their best to make it as always as possible. I actually look forward to the monthly visits so I can say hi and chat with them for a bit! Dr Lupoli is absolutely amazing as well. Any time I have the slightest problem with my allergies or asthma he's super quick to get me scheduled and seen, sometimes even squeezing me in to an already busy schedule. He's a fantastic listener and always addresses my concerns and is willing to try many different things if need be. It's honestly going to be a very bittersweet moment when I'm finally done with my allergy shots. Highly recommend!!
This is the best doctor's office I have ever been to. I've been a patient for 3 years and have been so impressed by their helpfulness and efficiency. I'm so grateful to have found Allergy & Asthma.
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8614 Baymeadows Way, Jacksonville