Aging True

The Meals on Wheels volunteer came to my client 🏡. I guess my 93 yo client didn't move fast enough so she left without giving my client her food; the person left a door hanger with a number for my client to call. We both called and no answer. I called the main number and was transferred to meals on wheels extension and still no answer. I left a message and no one BOTHERED to call my client. Poor business practices. I understand this is a non-profit and many of the "staff" are volunteers. But it doesn't hurt to take pride in the volunteerism.

I have been trying to get in touch with Aging True meals on wheels service for a long time to pay a bill for my grandmother, who used to be a patient. None of the phone numbers I have been given have worked, including this one, which is supposed to be open until 5 pm. I have been calling since 3 pm. I have called, left messages, no responses. This bill is from 2021! This shows you just how long I have been trying to get a-hold of someone.

One of the best agency's in town, and there concern for the Elderly is second to none and I must mention Ms. Francine Costillo, Aging True Volunteer Manager who goes beyond the call of duty for the Jacksonville, FL and surrounding Counties Seniors. She is a blessing to the Agency and the Community. Thank you