DoctorJacksonville 3.7 (522)
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Doctor in Jacksonville, FL
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Claim this listing3.7 on Google from 522 reviews · Read on Google
Recent Google reviews
Incompetence at it's finest! Avoid this office at all costs and go to the Neptune Beach location. I was prepped and ready for my procedure when some crazed 'housewife' came in and said they could not do my procedure they needed more films. Why were my reports not looked at until I was prepped and ready to go??!! 5 people in the room with me and not one introduction. This deranged woman had to be restrained twice by employees, my husband was made to help the assistant. This place is madness! It took months to get the proper required forms and reports sent to my Ins Co and other referral places delaying my procedure for 4 months! Just insane and useless, should be closed by the State.
Had a minor procedure done for one of our children. It wasn't fully healed so we returned back regardless and paid multiple co-pays and saw the amount they billed insurance. They're making well over $1k over a very minor treatment and even sent a biopsy (incurring additional unauthorized payments I didn't know about nor think was necessary). Remaining balance of $96. I called them twice to address and see about waiving since we had to go to another dermatologist to properly fix. Now they want to send to collections for $96 even though they made a bunch of $$$ from our insurance, co-pay for two appointments that took 20 minutes each. Do not recommend considering they refuse to goodwill waive our remaining balance.
I have a lot to say about how terrible my experience was, but for the sake of the Google review, I'll say this. Four different people came into the exam room during my procedure and none of them washed their hands when they came in the room, or when they left. It'll be a miracle if I don't end up with hepatitis b from this place.
This was the quickest Dr appointment I’ve ever had! Based on the reviews I was hesitant to do any business here, but upon arrival I was pleased to see a nice waiting room. I was greeted warmly by Tatiana, the front desk staff who showed me where bathroom and snacks were as I was feeling lightheaded. Less than 5 minutes wait and I’m checked into the room and I was discussing with my provider Jackelin Hernandez who was friendly and professional. Got my treatment done in less than 10 minutes.
Great experience for my several visits to Advantage Dermatology. The dermatologist, Jasminh Flanagan, was extremely thorough, personable, and explained things very well for my complete understanding. A completely professional experience!
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