Acura of Orange Park Service Department

We had a really bad experience with the Acura of orange park last week. We believe the gentleman’s name was Jacob. He was really rude and was acting like he didn’t want to help us. He even said to step aside . He has to help someone else. We were like whoa did that really just happen? Yes it did. We will not be returning to Acura of orange park

Great place they treat us like a family. Specially Mr Nadi the GM excellent job

I did my trade instead at Key GMC & got a great deal on a 2025 Hyundai Genesis G70. Wasted my time again today at Orange Park Acura where I was told 1 thing & then another about oh I need a payoff letter after I was told I only needed an odometer letter to get a refund on my value protection plan I had on the Acura. Something still doesn't smell right here!

Rarely willing to help customers out with courtesy cars. Dropped off vehicle we purchased brand new last year for scheduled oil change. I requested a courtesy car for 30m to take care of a few things, and the staff along with manager told me absolutely not. I will never, ever purchase a vehicle here again.