Moving CompanyJacksonville 3.1 (101)
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Moving Company in Jacksonville, FL
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Claim this listing3.1 on Google from 101 reviews · Read on Google
Recent Google reviews
If I could give them negative stars I would. Not only were they supposed to deliver our pod days ago, but they never called or emailed and updated us. We understand that things happen, but the professional thing to do is to communicate when delays happen. We never received updates on delays, and instead, had to call and wait for hours on hold, each time the promised delivery date came and went. Some people were nice, but knew nothing and could not help us. Other people were completely rude and even cut me off, saying to get to the point when I was trying to explain what happened and why I’m frustrated. The service is rude, unprofessional, and honestly the worst I’ve ever had while moving. Save yourself the money and go with any other company but this one. I could list even more things that are wrong, but I don’t have the patience anymore. I also still don’t have my pod. I hope it comes today, but who knows at this point.
Moving Company
2144 Blanding Boulevard, Jacksonville
I strongly recommend staying away from this moving company. What should have been a straightforward moving experience turned into a frustrating and stressful ordeal. From unexpected extra charges to the company missing the scheduled delivery (2 days late) and pickup (3 days late and counting) of the moving container, the entire process was poorly handled. Even worse, there was little to no communication, and when problems occurred, there was no accountability or urgency to resolve them. Calls to customer service had a different story every time I called to get updates. A moving company should be reliable, communicate with its customers, and honor the schedules and commitments it agrees to. Unfortunately, that was not my experience with this company. The lack of communication and accountability was unacceptable. I would not recommend this company to anyone and strongly suggest doing your research and choosing another provider. Save yourself the headache, stress, and additional expense, stay away from this company.
I had a great experience with Pack Rat getting me to Colorado Springs. Ben was wonderful when he dropped off my container. It just arrived here, again a great driver who went above and beyond to put it in the right spot. Thank you.
This was one of the easiest deliveries I have had in a very long time. Mr. Fernando was on point with how he handled the delivery.
Fernando was a great professional – excellent communication, great driving skills, and a solid work ethic. Our home was a new construction site, and there were cars and trucks everywhere. Fernando had to navigate around this and he did so with precision and a great attitude. Moving is a stressful experience, and he took a lot of stress out of it for us. Thank you, sir!
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Moving Company
25 North Market Street, Jacksonville